Just a moan about HMRC

Gers

I am in the fortunate position of having received enough interest on my savings to have underpaid income tax.  Rather than having the due monies deducted via a tax code I wanted to pay the outstanding amount as a lump sum.

The agent told me this morning that they can't take it over the phone, only by my personal cheque, a postal order, bankers draft or a third party cheque. I find this situation regressive in this digital age.

Just venting.

oldernonethewiser

I paid HMRC by bank transfer online a few weeks ago. No problem to do.  Followed the instructions online.

TheSpectator

Gers said:

I am in the fortunate position of having received enough interest on my savings to have underpaid income tax.  Rather than having the due monies deducted via a tax code I wanted to pay the outstanding amount as a lump sum.

The agent told me this morning that they can't take it over the phone, only by my personal cheque, a postal order, bankers draft or a third party cheque. I find this situation regressive in this digital age.

Just venting.

Have you registered for your Personal Tax Account? There may be other optiions that way.

Gers

oldernonethewiser said:

I paid HMRC by bank transfer online a few weeks ago. No problem to do.  Followed the instructions online.

I don't fit any of the criteria:

https://www.gov.uk/pay-tax-debit-credit-card

Pay HM Revenue and Customs (HMRC) for:

• Self Assessment
• employers’ PAYE and National Insurance
• VAT
• Corporation Tax
• Stamp Duty Land Tax
• Income Tax (because you previously under-paid)
• imported goods you’ve declared on the Customs Declaration Service
• miscellaneous payments (if your payment reference begins with ‘X’)

Gers

TheSpectator said:

Gers said:

I am in the fortunate position of having received enough interest on my savings to have underpaid income tax.  Rather than having the due monies deducted via a tax code I wanted to pay the outstanding amount as a lump sum.

The agent told me this morning that they can't take it over the phone, only by my personal cheque, a postal order, bankers draft or a third party cheque. I find this situation regressive in this digital age.

Just venting.

Have you registered for your Personal Tax Account? There may be other optiions that way.

No, I have the HMRC app but it doesn't allow for payments.  I will be patient and bear the removal of monies from my superannuation (£200 this month) though I'd still prefer to pay it outright.

Peter999_2

Gers said:

oldernonethewiser said:

I paid HMRC by bank transfer online a few weeks ago. No problem to do.  Followed the instructions online.

I don't fit any of the criteria:

https://www.gov.uk/pay-tax-debit-credit-card

Pay HM Revenue and Customs (HMRC) for:

• Self Assessment
• employers’ PAYE and National Insurance
• VAT
• Corporation Tax
• Stamp Duty Land Tax
• Income Tax (because you previously under-paid)
• imported goods you’ve declared on the Customs Declaration Service
• miscellaneous payments (if your payment reference begins with ‘X’)

Am I being really thick?    Looking at that you do fit the criteria?   

• Income Tax (because you previously under-paid)

Gers

Peter999_2 said:

Gers said:

oldernonethewiser said:

I paid HMRC by bank transfer online a few weeks ago. No problem to do.  Followed the instructions online.

I don't fit any of the criteria:

https://www.gov.uk/pay-tax-debit-credit-card

Pay HM Revenue and Customs (HMRC) for:

• Self Assessment
• employers’ PAYE and National Insurance
• VAT
• Corporation Tax
• Stamp Duty Land Tax
• Income Tax (because you previously under-paid)
• imported goods you’ve declared on the Customs Declaration Service
• miscellaneous payments (if your payment reference begins with ‘X’)

Am I being really thick?    Looking at that you do fit the criteria?   

• Income Tax (because you previously under-paid)

You're not being thick, neither am I! I was told that - perhaps I should call again next week.

sheramber

The call centre will have no connection to the payments department , so will not be able to take payments over the phone. 

Ectophile

Good luck getting a bank draft these days.  Lloyds have written to me to say they are no longer being offered.

Murphybear

Ectophile said:

Good luck getting a bank draft these days.  Lloyds have written to me to say they are no longer being offered.

Lots of bank accounts don’t have cheques any more.   I haven’t had a cheque book for nearly 14 years.