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Changing bank details CA
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kkkklinky
Posts: 181 Forumite

How long should it take for CA to change the bank details from one account to another?. I contacted CA on Thursday after finding out my CA was still in payment despite demanding and being assured it was stopped, and I changed my bank details from my ex partners to mine but it appears the money is still being sent to my partner. I'm getting frustrated because I am in a DV refuge and have no money to live on because CA(money I can no longer get access too) is deducted in full from my UC and I'm no longer entitled to the carer element.
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Really worried as it states online it can take upto 3 months for them to either close claim or switch bank details, if that is the case then I'm gonna be in deep financial distress. I just want either my money paid to me or the claim stopped so I receive full UC entitlement.0
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kkkklinky said:Really worried as it states online it can take upto 3 months for them to either close claim or switch bank details, if that is the case then I'm gonna be in deep financial distress. I just want either my money paid to me or the claim stopped so I receive full UC entitlement.
Thought that myself. Then realised who's account it went into.Life in the slow lane0 -
Situation resolved Carers have closed my account and UC have confirmed deductions have stopped from this assessment period onwards. I will now receive my full UC entitlement from next payment.1
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