Sky Broadband Super Fast vs Fibre Prices UNFAIR

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Comments

  • OGreggerz said:
    How is it fair that Sky broadband was discounted to £31 for 80mbps and now we have just had fiber enabled we can get 150mbps for the same price (not discounted)?

    We have been a loyal customer to Sky for many years and as usual their end of contract price increases are always a shock, so we renewed a couple of months ago. My opinion during this call was how is it fair to charge us the same price as fibre for broadband. We couldn't even have Fibre due to not being installed yet. The representative on call placed us on hold a couple of times to try get this price down, benefit of doubt that they were not just making a coffee and laughing at the "pour" deal he was about to deliver of £31 for our contract.

    Now we have fibre available to us, naturally i feel like don't worry about it just give them a call and arrange a new deal. However, i can't help but feel that millions of people around the country have been paying a premium cost broadband contract at average fibre costs and this doesn't transparently seem fair.

    Is there a consumer right here or a just case behind what i'm saying?
    The price that Sky pays BT for an 80MBit connection vs 160Mbit connection is fairly negligible, £259.20p/a vs £317.28p/a.

    These are ultimately different products that cost different amounts to provide. I would imagine that overall a copper line is more costly to provide than a fibre one. There's more chance of physical issues with the line which costs money to maintain and I would imagine the expected lifetime of a fibre cable is longer than that of a copper one when it's stuck in the ground. You also simply don't need as many cables.

    People used to pay £20p/m for dialup connections where you could perhaps use them for a couple of hours a day without paying per-minute call rates. And that was 25 years ago or more. Does everyone get a refund now that you can get a several hundred megabit always-on connection for probably less money?

    I remember paying £60p/m for unlimited dialup with PurpleNet in the early 00's. How times change!

    You defintely got ripped off there.

    That being said, I remember spending a few years jumping from one to the next as they all went bankrupt offering unlimited dialup without call charges so perhaps paying £60p/m was a bit less stressful than trying to find a new one every 6 months ;)
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