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Missed mediation

I missed my dcb legal parking charge mediation phonecall despite waiting in all day. I have read the 12 steps and have been following the process. Where I live signal is patchy today it is zero and so I missed it. I didn't realise this until they sent an email. I replied explaining the situation but have had no response. I am worried they will inform the court and they will automatically rule in the parking pirates favour?
I have searched for similar threads without success. 

Advice or links would be appreciated. I have a full defence and confident of victory if this phone call hadn't have been missed. 

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