NYX Tesco £1 payments from my bank account

cheapopete

Anyone else seen this recently?

Just noticed an NYX Tesco payment of £1.00 twice when I shopped and filled up with fuel at the superstore and garage four days ago but not when I shopped at the Tesco Express near home.  Both times I paid using my iPhone.

I've looked back to last month, and NYX Tesco does not occur.

flaneurs_lobster

When NYX has been mentioned before it was found to be payments using a vending machine,

Tyre air/car vac/washer top-up at the petrol station?

nolikenyx

I've had multiple Nyx billings going on in my current acc., which began last year. My debit card was replaced twice to no avail (replaced because the billings tell the bank that my card was scanned each time). Using RFID cards to protect me from unlawful scanning did not help. I have opted now to use a third debit card which has no contactless feature... Logically, that should stop the Nyx people.
See my facebook poster pasted below, and there is another post on my timeline beforehand:

Following up on the fraudulent debits in my current account.....
Make sure you get a debit card without the contactless payment feature. These Nyx people seem to use contactless scanning to place charges of £1 and £4.50 on me whenever I go to Sainsbury's. It's still not solved. (I'd begun to use my old Nationwide account again while waiting for a third new Halifax debit card, and was happy until I shopped in Sainsbury's three days ago. On the same day, a charge of £1 and a separate one of £4.50 was billed by Nyx Willings Services, as had happened for months on my Halifax account: £101 taken in all.)

p.s. It will be suggested that you used the debit card on a vending machine or tyre pressure pump, but I avoid them religiously and never use Sainsbury's car park.

nolikenyx

Nyx always takes £1 or £4.50 from me when I visit Sainsbury's in Armada Way Plymouth. It's a complete mystery and the banks can't explain it. I say 'banks' because I began to use a Nationwide debit card while waiting for my third replacement Halifax card and, you guessed it, two £1 and one £4.50 billing appeared on the same day I visited Sainsbury's. I had used it for more than a week beforehand without issue. As the Halifax agent observed "It's always occurred around your visits to Sainsbury's, perhaps to nearby Café Nero on the same days."

wmb194

nolikenyx said:

Nyx always takes £1 or £4.50 from me when I visit Sainsbury's in Armada Way Plymouth. It's a complete mystery and the banks can't explain it. I say 'banks' because I began to use a Nationwide debit card while waiting for my third replacement Halifax card and, you guessed it, two £1 and one £4.50 billing appeared on the same day I visited Sainsbury's. I had used it for more than a week beforehand without issue. As the Halifax agent observed "It's always occurred around your visits to Sainsbury's, perhaps to nearby Café Nero on the same days."

Where are you spending your money in that area? What transactions with the card are you making? Which shops and restaurants? Use a different card from another bank?

flaneurs_lobster

wmb194 said:

Where are you spending your money in that area? What transactions with the card are you making? Which shops and restaurants? Use a different card from another bank?

Dodgy car park payment?

Used two cards from Halifax and one from Nationwide. Seems a consistent external factor.

What puzzles me (apart from the actual mechanism) is why there don't appear to be other reports of the same thing happening to other people. This kind of "local issue" tends to be all over local social media in a flash.

nolikenyx

Yes, it is very puzzling and some bank operatives would skirt the issue (transfer me to another operative), quizz the hell out of me, or simply process as though it was a false claim.
I had a simple spending routine in town and it was one operative who eventually studied the debits in my statement and suggested it might be happening at Sainsbury or the café, or somewhere between the two. By elimination now, it last happened when all I did was visit Sainsbury's (I don't use their parking with standing ticket machine.) After that, another serious operative refunded three charges on my third card, cancelled that one too, and sent me out the basic debit card with no contactless feature. While I was waiting for that card, I used my Nationwide card, but didn't go into Plymouth much, spent money in Cornwall. Then, as soon as I used it in Plymouth Sainsbury after about a week , the same issue: a charge of 4.50 and one or two (can't remember clearly) of £1. Therefore, my only option is to keep using the new basic card with PIN when shopping at Armada Way Sainsbury's. P.s. I have print screen copies showing all of this and the refunds given by the bank (84.50 in total from Halifax). Neither bank has got back to me for any more information and, presumably, are living with the issue (How many people even notice that it's dodgy if they see Nyx?). I have posted a couple of times on Facebook and one friend in S. Africa spoke as though she's had similar experience there.
I suggest this won't hit social media because it's exhausting just trying to describe it.

Eyeful

1. Did any of those who have had the NYX charge scan a QR code before the NYX charges started to appear?. 
The QR code may have been a fake, used to harvest card details.

2. If the NYX charge keeps reappearing, may be fraudsters once getting details have signed them up for the
Continuous Payment Authority.

born_again

nolikenyx said:

Yes, it is very puzzling and some bank operatives would skirt the issue (transfer me to another operative), quizz the hell out of me, or simply process as though it was a false claim.
I had a simple spending routine in town and it was one operative who eventually studied the debits in my statement and suggested it might be happening at Sainsbury or the café, or somewhere between the two. By elimination now, it last happened when all I did was visit Sainsbury's (I don't use their parking with standing ticket machine.) After that, another serious operative refunded three charges on my third card, cancelled that one too, and sent me out the basic debit card with no contactless feature. While I was waiting for that card, I used my Nationwide card, but didn't go into Plymouth much, spent money in Cornwall. Then, as soon as I used it in Plymouth Sainsbury after about a week , the same issue: a charge of 4.50 and one or two (can't remember clearly) of £1. Therefore, my only option is to keep using the new basic card with PIN when shopping at Armada Way Sainsbury's. P.s. I have print screen copies showing all of this and the refunds given by the bank (84.50 in total from Halifax). Neither bank has got back to me for any more information and, presumably, are living with the issue (How many people even notice that it's dodgy if they see Nyx?). I have posted a couple of times on Facebook and one friend in S. Africa spoke as though she's had similar experience there.
I suggest this won't hit social media because it's exhausting just trying to describe it.

Far better to transfer you to someone who knows what they are doing. Than fob you off.

Eyeful

nolikenyx said:

Yes, it is very puzzling and some bank operatives would skirt the issue (transfer me to another operative), quizz the hell out of me, or simply process as though it was a false claim.
I had a simple spending routine in town and it was one operative who eventually studied the debits in my statement and suggested it might be happening at Sainsbury or the café, or somewhere between the two. By elimination now, it last happened when all I did was visit Sainsbury's (I don't use their parking with standing ticket machine.) After that, another serious operative refunded three charges on my third card, cancelled that one too, and sent me out the basic debit card with no contactless feature. While I was waiting for that card, I used my Nationwide card, but didn't go into Plymouth much, spent money in Cornwall. Then, as soon as I used it in Plymouth Sainsbury after about a week , the same issue: a charge of 4.50 and one or two (can't remember clearly) of £1. Therefore, my only option is to keep using the new basic card with PIN when shopping at Armada Way Sainsbury's. P.s. I have print screen copies showing all of this and the refunds given by the bank (84.50 in total from Halifax). Neither bank has got back to me for any more information and, presumably, are living with the issue (How many people even notice that it's dodgy if they see Nyx?). I have posted a couple of times on Facebook and one friend in S. Africa spoke as though she's had similar experience there.
I suggest this won't hit social media because it's exhausting just trying to describe it.

Have you tried using a credit card instead of a bank debit card?
If not try a credit card instead and see if it keeps happening.

Have you complained/pointed this out to Sainsbury's yet?

Largs

Where do you park?  You say you dont use Sainsburys car park.  Its just Willings Services appear to make barriers, like you would use to exit a car park.