Lloyds debit card not automatically replaced

Ballard

My Lloyds debit card expires soon and they’ve said that being as I haven’t used it in 12 months they won’t bother replacing it unless I ask.

I’m in two minds whether to bother as it’s clearly not something I use. I’ve read that it’s now good for overseas use but I already have a handful of options in that regard.

I’m leaning towards going card-less on the account for now.

I thought that it’s worth posting for others in the same position. 

EarthBoy

I've had similar messages from both Starling and Chase; they won't send me new cards unless I request them.

400ixl

Does the virtual card in the app which you can use in Google / Apply play renew?

Ballard

400ixl said:

Does the virtual card in the app which you can use in Google / Apply play renew?

I did wonder this myself but no information was provided. I’d be happy enough without any card anyway. My usage of this account is minimal. 

pochisoldi

Ballard said:

My Lloyds debit card expires soon and they’ve said that being as I haven’t used it in 12 months they won’t bother replacing it unless I ask.

I’m in two minds whether to bother as it’s clearly not something I use. I’ve read that it’s now good for overseas use but I already have a handful of options in that regard.

I’m leaning towards going card-less on the account for now.

I thought that it’s worth posting for others in the same position. 

For the record, if they stop card replacement, you'll need to go into a branch to get them to issue a card. Once there after spending 5 minutes persuading them that you can't "do it via the app" they'll get the card reissued.

Note that no card=no card number=means no current account switching.

I now keep tabs on my "empty but retained"/"card in a wallet in the drawer" accounts and ensure that they get used at some point in the year before expiry to avoid the "not going to replace it" thing.

PochiSoldi

Notepad_Phil

pochisoldi said:

Ballard said:

My Lloyds debit card expires soon and they’ve said that being as I haven’t used it in 12 months they won’t bother replacing it unless I ask.

I’m in two minds whether to bother as it’s clearly not something I use. I’ve read that it’s now good for overseas use but I already have a handful of options in that regard.

I’m leaning towards going card-less on the account for now.

I thought that it’s worth posting for others in the same position. 

For the record, if they stop card replacement, you'll need to go into a branch to get them to issue a card. Once there after spending 5 minutes persuading them that you can't "do it via the app" they'll get the card reissued.

Note that no card=no card number=means no current account switching.

I now keep tabs on my "empty but retained"/"card in a wallet in the drawer" accounts and ensure that they get used at some point in the year before expiry to avoid the "not going to replace it" thing.

PochiSoldi

Are you sure about that? I've certainly switched accounts where there was no debit card. It was a little while ago and can't remember the exact details, but there certainly was no debit card and it was all done online through switching from the new current account provider's webpages.

EarthBoy

The last few times I've switched banks, I've always been asked whether I have a debit card on the account I'm wanting to switch.  If you have one, you must provide the card number or the switch will fail, but if you don't have one you just tick the box to say so and the switch should proceed as normal.