AXS selling tickets on artist pre-sale at £540 plus fees but lowered prices by over £200 later sales

fundarkangel

I bought tickets on aeg/axs artist pre-sale for £540 plus fees of £56.50 (front A, row b)and transaction fee of £2.50 - total of £599. A day later with other pre-sales (AEG, spotify) and also the general sale, the same row seat prices were reduced to £307.85 plus fees. Row A seats were on sale at £339.45! 

The over £200 (more if fees counted) just a day later has left me facing a considerable loss - there is little chance of my selling the ticket i bought when there are now significantly lower price tickets available. 

I really feel that AXS has pulled a scam here deliberately playing on fans being desperate to buy tickets at artist pre-sales - they have not been transparent in their prices charged. 

Is there anyway i can complain about the obvious lack of transparency in pricing? 

powerful_Rogue

fundarkangel said:

I bought tickets on aeg/axs artist pre-sale for £540 plus fees of £56.50 (front A, row b)and transaction fee of £2.50 - total of £599. A day later with other pre-sales (AEG, spotify) and also the general sale, the same row seat prices were reduced to £307.85 plus fees. Row A seats were on sale at £339.45! 

The over £200 (more if fees counted) just a day later has left me facing a considerable loss - there is little chance of my selling the ticket i bought when there are now significantly lower price tickets available. 

I really feel that AXS has pulled a scam here deliberately playing on fans being desperate to buy tickets at artist pre-sales - they have not been transparent in their prices charged. 

Is there anyway i can complain about the obvious lack of transparency in pricing? 

Did you purchase to resell and make profit?

Tucosalamanca

It sounds like dynamic pricing. Welcome to ticket sales in 2025

Ayr_Rage

You've no loss if you actually wanted the tickets for yourself.

If the price advertised was the price you paid then it is entirely transparent.

Prices for anything can change day to day according to demand.

Aylesbury_Duck

How are you facing a loss?  You have tickets you paid for at a price you were happy with.  

If you purchased them simply to sell on at a profit, then I have zero sympathy.  You've tried to out-tout the touts and got bitten.

user1977

fundarkangel said:

there is little chance of my selling the ticket i bought when there are now significantly lower price tickets available. 

I really feel that AXS has pulled a scam here deliberately playing on fans being desperate to buy tickets at artist pre-sales 

Why would fans care about reselling their tickets?

Hoenir

fundarkangel said:

I bought tickets on aeg/axs artist pre-sale for £540 plus fees of £56.50 (front A, row b)and transaction fee of £2.50 - total of £599. A day later with other pre-sales (AEG, spotify) and also the general sale, the same row seat prices were reduced to £307.85 plus fees. Row A seats were on sale at £339.45! 

 You obviously thought that the ticket price was worth paying to secure your seat. The demand for the tickets was seriously overestimated. That's life.

Much prefer to watch 20 gigs in smaller venues than pay over an inflated price for one gig myself these days. 

pinkshoes

fundarkangel said:

I bought tickets on aeg/axs artist pre-sale for £540 plus fees of £56.50 (front A, row b)and transaction fee of £2.50 - total of £599. A day later with other pre-sales (AEG, spotify) and also the general sale, the same row seat prices were reduced to £307.85 plus fees. Row A seats were on sale at £339.45! 

The over £200 (more if fees counted) just a day later has left me facing a considerable loss - there is little chance of my selling the ticket i bought when there are now significantly lower price tickets available. 

I really feel that AXS has pulled a scam here deliberately playing on fans being desperate to buy tickets at artist pre-sales - they have not been transparent in their prices charged. 

Is there anyway i can complain about the obvious lack of transparency in pricing? 

It's a selling strategy.

Pre-sale hype. If the gig is popular then they'll sell out in just pre-sales and make a huge profit. If they don't sell enough at pre-sale prices then they drop the price.

It's a gamble. You could leave it and take your chances and miss out. Or you end up paying more than you had to.

I don't see how you've lost out though. Surely you bought tickets as you wanted to see whatever it is? Yes it's annoying you paid more, but at least you got good seats!

Why would you buy a ticket just to sell it?? We're you hoping to sell for a profit???? (If you were then sorry bit this is karma...).

Jumblebumble

fundarkangel said:

I bought tickets on aeg/axs artist pre-sale for £540 plus fees of £56.50 (front A, row b)and transaction fee of £2.50 - total of £599. A day later with other pre-sales (AEG, spotify) and also the general sale, the same row seat prices were reduced to £307.85 plus fees. Row A seats were on sale at £339.45! 

The over £200 (more if fees counted) just a day later has left me facing a considerable loss - there is little chance of my selling the ticket i bought when there are now significantly lower price tickets available. 

I really feel that AXS has pulled a scam here deliberately playing on fans being desperate to buy tickets at artist pre-sales - they have not been transparent in their prices charged. 

Is there anyway i can complain about the obvious lack of transparency in pricing? 

Sorry to be harsh but
You have not lost anything
You were happy to pay the advertised price when you purchased
AXS  are running a business
As my old dad used to say
" You should have put all your savings on the winner of last years Grand National"

Arunmor

Op have you ever flown?  The prices paid will vary hugely, same applies here.