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Has anyone had success at the PIP Mandatory Reconsideration stage

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Someone I know has been turned down for PIP, the lies in the report are unbelievable but that is another story.

They have filled in the Mandatory Reconsideration with the help of support worker. Ive gone back over previous posts on here regarding MR and it seems to suggest that it is just a formality and that no-one actually gets anywhere till they go to appeal.

Is that correct or has anyone has success at the MR stage?
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  • nannytone_2
    nannytone_2 Posts: 12,994 Forumite
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      My friend received an award at MR stage, but that was during lockdown
  • Muttleythefrog
    Muttleythefrog Posts: 20,431 Forumite
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    edited 13 April at 2:46PM
    I successfully argued for a longer award in recent times at MR. Although most decisions remain unchanged there are a notable minority that are changed - figures suggest maybe a quarter to a third. We've also seen in recent times the DWP coming forward with offers after MR fails and appeal is lodged. So definitely to be taken seriously but as a precursor of appeal.
    "Do not attribute to conspiracy what can adequately be explained by incompetence" - rogerblack
  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,354 Forumite
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    I did, back in 2020.  Went from 4 points DL/mob to enhanced on both. 
    (My report wasn't a pack of lies though, it was a reasonably fair reflection of what I'd written and of the assessment, but the assessor just decided she didn't believe me.)
  • Robbie64
    Robbie64 Posts: 2,185 Forumite
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    I went from 6 points PIP DL to 12 points DL back in 2017 after being turned down for PIP and asking for a MR. As a result I was awarded enhanced PIP DL.

  • peteuk
    peteuk Posts: 2,000 Forumite
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    swingaloo said:
    Someone I know has been turned down for PIP, the lies in the report are unbelievable but that is another story.

    They have filled in the Mandatory Reconsideration with the help of support worker. Ive gone back over previous posts on here regarding MR and it seems to suggest that it is just a formality and that no-one actually gets anywhere till they go to appeal.

    Is that correct or has anyone has success at the MR stage?
    Are they lies or just application of information that you dont understand/dont agree with?  You need to fully understand the process to be successful at MR. 
    Proud to have dealt with our debts
    Starting debt 2005 £65.7K.
    Current debt ZERO.
    DEBT FREE
  • swingaloo
    swingaloo Posts: 3,504 Forumite
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    peteuk said:
    swingaloo said:
    Someone I know has been turned down for PIP, the lies in the report are unbelievable but that is another story.

    They have filled in the Mandatory Reconsideration with the help of support worker. Ive gone back over previous posts on here regarding MR and it seems to suggest that it is just a formality and that no-one actually gets anywhere till they go to appeal.

    Is that correct or has anyone has success at the MR stage?
    Are they lies or just application of information that you dont understand/dont agree with?  You need to fully understand the process to be successful at MR. 
    These are actual lies and luckily it was recorded.  They are fine with understanding the process.
  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,354 Forumite
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    edited 14 April at 8:26PM
    Edit: I've just reread and see that the MR is done now, and hopefully the support worker knew what they were doing.  But I'll leave this up for anyone else embarking on an MR request.


    Just to point out that getting an award depends on making the case for the descriptors.  Refuting the … inaccuracies* is irrelevant except where they've used faulty reasoning to justify a descriptor choice.  So the focus needs to be on setting out the case for which descriptors they meet and why.  Going through and countering what was said in order to 'set the record straight', as it were, would be a distraction and at this stage a waste of energy.

    If it needs to go to tribunal then it might possibly be worth rebutting everything or at least the most egregious parts, to show the panel that the report holds no weight as evidence.  But tribunal panels are very aware that reports can be completely divorced from reality so I don't know how necessary it would be.

    (*I say 'inaccuracies' because this advice applies regardless of the reason the report is incorrect - lies or misunderstandings or whatever other reason, the advice is the same)
  • peteuk
    peteuk Posts: 2,000 Forumite
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    swingaloo said:
    peteuk said:
    swingaloo said:
    Someone I know has been turned down for PIP, the lies in the report are unbelievable but that is another story.

    They have filled in the Mandatory Reconsideration with the help of support worker. Ive gone back over previous posts on here regarding MR and it seems to suggest that it is just a formality and that no-one actually gets anywhere till they go to appeal.

    Is that correct or has anyone has success at the MR stage?
    Are they lies or just application of information that you dont understand/dont agree with?  You need to fully understand the process to be successful at MR. 
    These are actual lies and luckily it was recorded.  They are fine with understanding the process.
    Recorded by who?, if it was the claimant it’s useless and can’t be used directly as evidence unless they had permission to record it (which I doubt as if they asked for it to be recorded then the assessor/team would have recorded it) 

    As an ex Pip assessor I see a lot of people claim its lies, but in fact do not fully understand the ins and outs of the PIP report (just look at the 30 plus page thread - claimant cant work out why driving has been used against them) 

    As @Spoonie_Turtle has pointed outs just saying its lies doesnt get the result overturned, take each activity and explain why the claimant should warrant a specific descriptor. 
    Proud to have dealt with our debts
    Starting debt 2005 £65.7K.
    Current debt ZERO.
    DEBT FREE
  • Muttleythefrog
    Muttleythefrog Posts: 20,431 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 15 April at 12:19PM
    peteuk said:
    swingaloo said:
    peteuk said:
    swingaloo said:
    Someone I know has been turned down for PIP, the lies in the report are unbelievable but that is another story.

    They have filled in the Mandatory Reconsideration with the help of support worker. Ive gone back over previous posts on here regarding MR and it seems to suggest that it is just a formality and that no-one actually gets anywhere till they go to appeal.

    Is that correct or has anyone has success at the MR stage?
    Are they lies or just application of information that you dont understand/dont agree with?  You need to fully understand the process to be successful at MR. 
    These are actual lies and luckily it was recorded.  They are fine with understanding the process.
    Recorded by who?, if it was the claimant it’s useless and can’t be used directly as evidence unless they had permission to record it (which I doubt as if they asked for it to be recorded then the assessor/team would have recorded it) 

    As an ex Pip assessor I see a lot of people claim its lies, but in fact do not fully understand the ins and outs of the PIP report (just look at the 30 plus page thread - claimant cant work out why driving has been used against them) 

    As @Spoonie_Turtle has pointed outs just saying its lies doesnt get the result overturned, take each activity and explain why the claimant should warrant a specific descriptor. 
    We've seen plenty examples of things just made up.... I have in my own case... observations for example that simply could not have been made... fact reported when the opposite is true (did they mishear... possibly but then the issue was discussed that would eliminate that idea). Of course there'll be the grey area between incompetence and deliberate fabrication.... so for example the report incorrectly stating who attended (a problem we've seen over the years including famously when one attendee was a police officer) isn't opinion so either the HCP makes a clear error or deliberately lies. 

    I would disagree with the idea a personal recording would be useless - if you've been in a situation where you start questioning yourself as I have been based on the lies of medical professionals then a recording can be invaluable. In terms of PIP even if not used as evidence it can help in several regards including to determine how an assessor may have (mis)interpreted something said or indeed made something up.
    "Do not attribute to conspiracy what can adequately be explained by incompetence" - rogerblack
  • swingaloo
    swingaloo Posts: 3,504 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    peteuk said:
    swingaloo said:
    peteuk said:
    swingaloo said:
    Someone I know has been turned down for PIP, the lies in the report are unbelievable but that is another story.

    They have filled in the Mandatory Reconsideration with the help of support worker. Ive gone back over previous posts on here regarding MR and it seems to suggest that it is just a formality and that no-one actually gets anywhere till they go to appeal.

    Is that correct or has anyone has success at the MR stage?
    Are they lies or just application of information that you dont understand/dont agree with?  You need to fully understand the process to be successful at MR. 
    These are actual lies and luckily it was recorded.  They are fine with understanding the process.
    Recorded by who?, if it was the claimant it’s useless and can’t be used directly as evidence unless they had permission to record it (which I doubt as if they asked for it to be recorded then the assessor/team would have recorded it) 

    As an ex Pip assessor I see a lot of people claim its lies, but in fact do not fully understand the ins and outs of the PIP report (just look at the 30 plus page thread - claimant cant work out why driving has been used against them) 

    As @Spoonie_Turtle has pointed outs just saying its lies doesnt get the result overturned, take each activity and explain why the claimant should warrant a specific descriptor. 
    I dont think I explained very well. 
    They did the recording and he has a copy.  The support worker was aware of how to fill in the forms re matching the descriptors etc. The appeal has not been done on the inaccuracies and lies. 

    They are outright lies. There are things on the decision form which completely contradict what was said and what is heard on the recording ie- 'You said THIS' when actually he said the opposite and can be heard saying the opposite. 
    'You were alone during the assessment and showed no sign of nerves or anxiety' when in actual fact his support worker introduced himself and spoke to the assessor and had to ask to stop the assessment on 2 occasions as the person  he was helping was having a panic attack. 
    That was discussed at the time and yet the assessor has chosen to say he was alone so yes they are lies but his MR form has not been completed based on those things.


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