two Microsoft accounts

cisko65

Hi, I think I have more than one Microsoft account, but I cannot get into neither of them.
One shows my freeserve email which doesn't exist anymore, and I cannot understand how to delete it. 

The second microsoft account has my current .gmail address but signing in doesn't work. When I click on ''forgot my password" I get a code on my phone, but when I insert it I'm taken back to the account with the freeserve email. I'd like to delete the old account with the freeserve email, and be able to use one Microsoft account with the .gmail. Thanks!

Neil_Jones

cisko65 said:

Hi, I think I have more than one Microsoft account, but I cannot get into neither of them.
One shows my freeserve email which doesn't exist anymore, and I cannot understand how to delete it. 

The second microsoft account has my current .gmail address but signing in doesn't work. When I click on ''forgot my password" I get a code on my phone, but when I insert it I'm taken back to the account with the freeserve email. I'd like to delete the old account with the freeserve email, and be able to use one Microsoft account with the .gmail. Thanks!

You can have as many Microsoft Accounts as you want.

They can be associated with Gmail/Yahoo/<insert provider of choice here> emails, so isn't indicative of anything.

What you are you trying to do exactly?

FrugaiMacDugal

You could try this,

1. Click the Start button, and then click Settings.
2. Click Accounts, scroll down, and then click the Microsoft account you would like to delete.
3. Click Remove, and then click Yes.

Peter999_2

I have several MS accounts and I suffer weird things like you are.

The easiest thing I do is use firefox in incognito mode and it usually lets me login.

cisko65

Neil_Jones said:

cisko65 said:

Hi, I think I have more than one Microsoft account, but I cannot get into neither of them.
One shows my freeserve email which doesn't exist anymore, and I cannot understand how to delete it. 

The second microsoft account has my current .gmail address but signing in doesn't work. When I click on ''forgot my password" I get a code on my phone, but when I insert it I'm taken back to the account with the freeserve email. I'd like to delete the old account with the freeserve email, and be able to use one Microsoft account with the .gmail. Thanks!

You can have as many Microsoft Accounts as you want.

They can be associated with Gmail/Yahoo/<insert provider of choice here> emails, so isn't indicative of anything.

What you are you trying to do exactly?

The freeserve emails don't exist anymore. I want to delete the Microsoft account linked to that email because when I try to get a new password to my current .gmail one it takes me back to the account with the freeserve address (when I had .gmail I didn't have freeserve anymore). Hope this helps.

cisko65

FrugaiMacDugal said:

You could try this,

1. Click the Start button, and then click Settings.
2. Click Accounts, scroll down, and then click the Microsoft account you would like to delete.
3. Click Remove, and then click Yes.

I had tried it but when I clicked on the symbol the manage option didn't open . Now I've clicked on the name and it worked. Thanks!

cisko65

Peter999_2 said:

I have several MS accounts and I suffer weird things like you are.

The easiest thing I do is use firefox in incognito mode and it usually lets me login.

I've done what FrugaiMacDugal suggested. Now everything is fine. Thanks everybody.