Octopus Groundhog Day

HillStreetBlues · 10 April at 8:49PM

Following on from this closed thread https://forums.moneysavingexpert.com/discussion/comment/81351926

Trying to get my final bill, or at least a bill that will refund me some of my credit.
e-mailed them and they asked for a reading, I gave them the reading and told them that the Ombudsman agreed with that read. Octopus replied saying glad the Ombudsman agreed the reading, but could the have a photo of meter number. I send a photo of the meter with number visible and told them to ignore the actual reading. I then got a reply thanking me for the reading. I emailed back saying it was not a meter reading it was a the meter number. The reply was the reading wasn't the same as I gave them.
Now I've emailed back as per my last few emails the reading should be ignored as it's the photo of the meter number you wanted and I'm going round in circles.

After a bit more back and forth they seem to accepted the reading, all seemed good!
Waited for a bill, part refund or at least some indication of when it would happen. Finally I decided to complain, received a response today asking (yes, you guessed it) a current meter reading (I left them over 7 months ago.)