Nike not refunding

eskay6

I returned trainers to Nike via Inpost and had confirmation the shoes were delivered on the 23 March. Nike not refunded and say shoes weren’t received despite me showing them they were. I post say only Nike can raise the issue. There’s no email to send a letter to Nike just a phone number or chat app. I’ve asked the speak to a supervisor but no one gets back to me . I have tried calling or chat with the bot several times 

SiliconChip

You could write to the responsible Nike entity:

Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Slovenia, Spain, Sweden, UK     

Nike Retail B.V. (Colosseum 1, 1213 Hilversum, Netherlands) is responsible for your purchases of products, for marketing and your participation in certain events and contests.

https://agreementservice.svs.nike.com/rest/agreement/localentities/en/GB/com.nike.commerce.nikedotcom.web/redirect/true

m0bov

Lba their UK offer for the cost. Then scc them.