Brand New Mercedes Breaks Down after 3 Hours

Bluerinse2025

ShinyStarlight1 said:

Buying new isn’t particularly important to me, but it sounds like it is to you. If that’s because you want something that feels perfect, I would ask for a refund.

Only bought new because of the 0% finance. I do feel if you are buying something especially at the price it should have at least got us home...
My post was asking what out options are, can we ask for a replacement under the original finance terms the contract was signed for.

powerful_Rogue

Bluerinse2025 said:

ShinyStarlight1 said:

Buying new isn’t particularly important to me, but it sounds like it is to you. If that’s because you want something that feels perfect, I would ask for a refund.

Only bought new because of the 0% finance. I do feel if you are buying something especially at the price it should have at least got us home...
My post was asking what out options are, can we ask for a replacement under the original finance terms the contract was signed for.

Your two options have been pointed out quite a few times already. You can ask for a replacement however legally they don't have to and i'm 99.9% certain they will decline.

Aylesbury_Duck

Yes, you can ask for that.  Equally, they can simply apologise and unwind the whole deal, which is why going in with a whole list of demands isn't advisable.  Tell them what you'd like as a reasonable solution and see what they say.