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Ps5 faulty who is responsible

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Bbrin1
Bbrin1 Posts: 1 Newbie
in Consumer rights
I’ve bought my son a ps5 for Xmas on very. It’s currently got a 3 beeps fault fault and have researched all methods for the problem it’s still not working. It’s still in the 12 month warranty but do I get in touch with very or PlayStation? 

Comments

  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,702 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Very.  That's where your consumer rights lay.
  • Ectophile
    Ectophile Posts: 7,979 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    It depends on whether you want to use your legal rights or the warranty.

    Your legal rights are against Very.  But it will be Sony who offered the warranty.
    If it sticks, force it.
    If it breaks, well it wasn't working right anyway.
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