Parking Eye Court Claim

Gr1pr

Your claim reference is on the top right of your claim form,  plus any other CNBC paperwork 

If you dont want it to get to the court  hearing,  and as you are representing yourself   ( without legal representation  ) , I think that in that case you should be negotiating a settlement with their litigation department,  perhaps starting at say £60 to settle,  you already know what they offered at the mediation stage.  Their costs are currently paperwork,  letters, CNBC court fee etc.  I would think that they may settle for say half.  Dont waste the opportunity by caving in, if you believe that you have a strong case on poor signage,  you might win

V8Vinnie

Having checked the images I have taken I've just realised the entire car park has no lighting whatsoever and entrance signage are always blocked from both sides with parked cars

V8Vinnie

This is from the other side again impossible to see any signage

V8Vinnie

And this is the sign from the inside with zero lighting with the sign barely visible

Gr1pr

Then you have a good case if the vehicle was onsite during the night,  after dark

Coupon-mad

Yep - brilliant exhibits as long as you screenshot the photos to show the date taken, of enable a timestamp feature on your phone.

You cannot be bound by a contract that is unlit in pitch black, outside. You can use the BPA Code of Practice that applied at the time.

It has a section on signs in the dark. Use that against them.

V8Vinnie

Many thanks for your help guys, I will read that section tomorrow. Have a good night.

V8Vinnie

Just a quick update with this one, It has been 7 months since I did my Mediation and still haven't received a hearing date so I contacted the Court yesterday and they emailed back today saying "Upon reviewing this case, please note that we have not received the file from our CNBC offices. We will follow on this next and will be in contact with further details."

Coupon-mad

V8Vinnie said:

Just a quick update with this one, It has been 7 months since I did my Mediation and still haven't received a hearing date so I contacted the Court yesterday and they emailed back today saying "Upon reviewing this case, please note that we have not received the file from our CNBC offices. We will follow on this next and will be in contact with further details."

OK, ta for the update. And while you wait..

This month, we need you: PLEASE bookmark this thread below and do Public Consultation if you haven't done it yet. See this thread: -

https://forums.moneysavingexpert.com/discussion/6617396/parking-code-of-practice-consultation-8-weeks-from-11th-july-2025/p1

We need every poster to come back & complete this vital Consultation before the deadline! Just 2 weeks left but please don't rush it. You can do some then save it and come back to it as you have time.

We understand that you may need some pointers. It looks laborious, we get that.

I'm taking a closer look this week and we'll walk you through it. I should have all the first post 'how to respond to each question' advice ready by the end of this week.

There are vital points to safeguard motorists interests to make, that many people won't think of/need focus. There won't be a template - the survey is for you to reply in your words - but we'll help everyone with what to focus on.