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Does this count as having insurance declined?

Cloth_of_Gold
Cloth_of_Gold Posts: 1,142 Forumite
Eighth Anniversary 1,000 Posts Name Dropper Combo Breaker
edited 3 April at 7:49PM in Insurance & life assurance
I used a couple of comparion sites to get get some car insurance quotes but  before I accepted one I thought I would try an insurer that does not feature on the sites as you have have to ring up to get a quote. When I rang he asked me whether I owned the vehicle and my name and postcode - nothing else. He presumably put that info into his system because he said it's come up as 'declined'. I asked why and he said we don't really cover built up areas and presumably it considers your area is too high a risk and that was it, we got no further.

After I'd put the phone down though I worried about his use of the word 'declined'. I suppose what he was saying was that they were declining to quote based on my postcode, rather than that I personally had been declined insurance. Neverthless it made me worry that I have to declare this as being declined insurance, which I understand would make it very difficult to get insurance.

Hopefully I'm worrying about nothing and don't have to declare this as it not what insurers mean when they ask if you have you ever been declined insurance. I should be grateful, however, for advice from someone who knows for certain if this is the case.

Comments

  • cw8825
    cw8825 Posts: 620 Forumite
    500 Posts First Anniversary Photogenic Name Dropper
    Decline to quote. Similar to the ones on comparison sites that decline to quote

    incant think of an instance where insurance is declined but I’m sure others will clear that up
  • 400ixl
    400ixl Posts: 4,482 Forumite
    1,000 Posts Third Anniversary Name Dropper
    You are worrying about nothing thankfully. Being declined a quote is not something you have to declare in the future.
  • DullGreyGuy
    DullGreyGuy Posts: 18,613 Forumite
    10,000 Posts Second Anniversary Name Dropper
    I used a couple of comparion sites to get get some car insurance quotes but  before I accepted one I thought I would try an insurer that does not feature on the sites as you have have to ring up to get a quote. When I rang he asked me whether I owned the vehicle and my name and postcode - nothing else. He presumably put that info into his system because he said it's come up as 'declined'. I asked why and he said we don't really cover built up areas and presumably it considers your area is too high a risk and that was it, we got no further.

    After I'd put the phone down though I worried about his use of the word 'declined'. I suppose what he was saying was that they were declining to quote based on my postcode, rather than that I personally had been declined insurance. Neverthless it made me worry that I have to declare this as being declined insurance, which I understand would make it very difficult to get insurance.

    Hopefully I'm worrying about nothing and don't have to declare this as it not what insurers mean when they ask if you have you ever been declined insurance. I should be grateful, however, for advice from someone who knows for certain if this is the case.
    Go onto Confused.com and do a quote, scroll to the bottom and you will see a load of insurers that haven't quoted... for me Saga will always be there as I am not old enough (yet). These are declining to quote which is a very different thing.

    Insurance being declined, from an underwriting perspective, rather than claims, pretty much doesnt exist anymore. In the "good old days" before widespread computers and the internet you would see a broker, they would quote, you would accept, they would give you a cover note and send the details off to the insurer to ask them to produce the certificate of insurance. Occasionally they'd refuse, given you've already been driving for a week or so under this policy by virtue of the cover note this is a decline, they haven't declined to quote as the broker did that, but they have declined to issue a certificate. 

    These days it doesnt work that way, via the internet systems talk to each other in milliseconds and cover notes are no longer used because the insurer can produce the certificate before you're webpage has even refreshed. 
  • Cloth_of_Gold
    Cloth_of_Gold Posts: 1,142 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Combo Breaker
    Thank you everyone. I thought it probably wasn't an issue but just wanted to check.
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