Scottish Power and the Ghost Account

Decent_Customer

Thank you for all your help so far everyone, and sorry to hear about your troubles Exasperated77.

I've created a Twitter post which has been replied to by a member of their social media team so we'll see where that leads.

Moriarty are no refusing to correspond with me unless I provide them with my date of birth due to data protection. I'm not sure if they actually have this information and if not then I don't want to provide it to anyone if I'm honest.

Where do I stand with "not engaging with them" even though I've provided my name, account number, and address?

MikeyPGT

Just another example of how vile and corrupt this company really is ...

https://www.theguardian.com/money/2025/apr/09/my-daughter-pursued-despite-scottishpower-recalling-1000-debt-prepay-meter 

Decent_Customer

That flashed up on my news feed as well. Very sad to hear other people are suffering like we are.