We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
The MSE Forum Team would like to wish you all a Merry Christmas. However, we know this time of year can be difficult for some. If you're struggling during the festive period, here's a list of organisations that might be able to help
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Has MSE helped you to save or reclaim money this year? Share your 2025 MoneySaving success stories!

Britannia Parking

I have received a parking charge from Britannia Parking for over staying at a supermarket in Leeds.  The letter doesn't tell me how long I have overstayed, just what time I went in to the car park and what time I left.  

The thing is I went in with my disabled mother, who hasn't been out of the house shopping for nearly a year and is on oxygen.  By the time she had something to eat and then enjoyed a walk round (her words were she felt like a kid in a candy shop).  I was probably too stressed to even look at notices (if there were any).  I am going to appeal this, but does anyone have any ideas on the best way to go about this or possible outcomes?  Thank you. 

Comments

  • Gr1pr
    Gr1pr Posts: 11,384 Forumite
    10,000 Posts First Anniversary Photogenic Name Dropper
    Start with plan A in the newbies sticky thread in announcements,  by complaining about it to the business or landowner ASAP,  mention the Equality Act 2010 and the aspect of reasonable adjustment like more time required than able bodied customers etc, insisting on a quick cancellation 
  • Hils0912
    Hils0912 Posts: 15 Forumite
    Sixth Anniversary 10 Posts Name Dropper
    Thank you, will do that today. 
  • Hils0912
    Hils0912 Posts: 15 Forumite
    Sixth Anniversary 10 Posts Name Dropper
    Just wanted to come back on and say thank you, I got confirmation that the ticket has been cancelled. 
  • Coupon-mad
    Coupon-mad Posts: 157,627 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    By the retailer or retail park? Great!
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Hils0912
    Hils0912 Posts: 15 Forumite
    Sixth Anniversary 10 Posts Name Dropper
    Retailer said they couldn't do anything.  Messaged Brittania, quotiing Equity Act etc, they replied back with a two page letter, more or less stating it was two hours parking with 10 mins extra! but on this occasion they would cancel it. 
  • Coupon-mad
    Coupon-mad Posts: 157,627 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You can and should always ask for extra parking time on the day, at supermarket CS desks when shopping with a disabled person.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.9K Banking & Borrowing
  • 253.9K Reduce Debt & Boost Income
  • 454.7K Spending & Discounts
  • 246K Work, Benefits & Business
  • 602.1K Mortgages, Homes & Bills
  • 177.8K Life & Family
  • 259.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.