Refund for Disturbed Night Due to Faulty Fire Alarm?

Jumblebumble

StingyYates said:

Good Evening, Fellow Fourmites

During my recent hotel stay, the fire alarm went off repeatedly throughout the night, making it impossible for me to get any sleep. As someone with autism, I find loud noises, especially alarms, particularly distressing, so this experience was incredibly overwhelming. The frequent interruptions caused significant anxiety and frustration, and I feel it’s understandable that being woken up multiple times by such a loud alarm would be upsetting for anyone. Given the circumstances, do you think I would be eligible for a refund? 

I have sent the hotel an email but has anyone had a similar experience, and if so, how did the hotel handle it? Any advice would be greatly appreciated!

Thanks in advance!

I stayed for 2 nights in a chain hotel in Liverpool
The first night was good
The second I hardly got any sleep owing to a hen party
The reception promised me a full refund of both nights
Later they refunded only the second night  but when I made a fuss they refunded both which was most decent of them.

oldagetraveller1

That was clucking good of them.