Embarrassed to ask about energy calculations for possible energy switch.

bristolleedsfan

Contact Octopus by phone/email/ X/Twitter message ask to change tariff electricity only or both fuels to -

Loyal Octopus 14M Fixed March 2025 v4

Mum161111

Thanks very much. bristolledsfan and thank you to the others for the much appreciated interest and helpful replies.  

I'll send an email as I'm not on X/Twitter. 

Spoonie_Turtle

For future reference on the Octopus tariffs page, after scrolling down and putting in your postcode this is where the filters are

Mum161111

Thank you very much, Spoonie_Turtle.  The information is really helpful.

vic_sf49

I emailed them this evening too*. It may take a few days to get an answer, but I've found they back date the switch.

Feel free to skip my rant here...

*As the link to switch a single fuel (if you ever come across it), seems to come up with this message (screenshot at the end), which I've also told them about again. Why give a link to switch online, but then don't let you switch?

(^^ That's my only annoyance with the Octopods right now, so I'll be staying with them.)

Anyway... glad other posters found the information for you about the rates, and that you're sorting your tariff switch out.

Mum161111

vic_sf49 said:

I emailed them this evening too*. It may take a few days to get an answer, but I've found they back date the switch.

Feel free to skip my rant here...

*As the link to switch a single fuel (if you ever come across it), seems to come up with this message (screenshot at the end), which I've also told them about again. Why give a link to switch online, but then don't let you switch?

(^^ That's my only annoyance with the Octopods right now, so I'll be staying with them.)

Anyway... glad other posters found the information for you about the rates, and that you're sorting your tariff switch out.

It's not a rant, vic-sf49.   It is a bit frustrating when things are not presented as clearly as we would expect or hope for.

Generally I really am happy with Octopus and hope, very much, to stay with Octopus.

I have said it a number of times, and it is true, others on the MSE forums are very helpful and supportive.  It's great haveing such free access to all this valuable information..  I have been helped on numerous occasions and it really is appreciated.

Mum161111

Although my monthly Direct Debit is only likely to reduce by about £2 I have chosen the Octopus Loyalty 14 month fix.  I submitted gas and electricity meter readings then followed the link to "change Tariff" on line.  Email confirmation of the change came within a few minutes.

Although people are saying that Octopus Customer Service is not as good as it used to be, and I'm inclined to agree with this, I still think they are a lot better than some other Energy Suppliers.

I'm pleased to have the fixed rate for 14 months - covers next winter's almost certain increased useage.

Once again - thank you for all the really helpful replies.