Faulty fridge freezers...

Caval1er

So, needed new fridge freezer. I've had 3 delivered in space of a month! 2 returned faulty,  confirmed by engineer visits and  returned to currys. 3rd fridge freezer from euronics, bosch, same model as one of previous and again faulty!! Engineer said temperature sensor wasn't in place and proclaimed now fixed, however I don't think it is...  my problem is any setting warmer than 2 and the fridge is about 8 degrees!! And freezer rises from -18 to -13. 
Of course I could keep it on 2 but what happens in summer when kitchen is warmer, I will only have 2 more settings to go that are colder??

I don't know if I'm missing something, like this is how it should work!?! just hoping somebody may be able to help please. Bosch not much use, but did think it should be on 3 which should keep temperature below 5...

Pictures of dial show setting 2 which keeps temperature below 5 mostly. 

Graph and picture with temperatures shows what happened overnight when i put dial on 3 and didnt open door...

Please be kind with answers, as im struggling and stressed with this, as i need stable temperature for medication..

Thanks in advance for any help! Sue 

bazdvd

you want 4c for a fridge and -18c for a freezer. turn it up more

Bigphil1474

Technically it's 5oC or below, so 4 or 5 is fine. The idea is to keep your chilled food below 8c, so you have the fridge around 5 so that it does that. I can't remember ever changing the settings on my fridge freezer between summer and winter, our summers aren't just that hot. Set it right so it stays inside the desired temperatures now, and leave it like that. Monitor temps and see how it goes. Do you have a separate thermometer or are these temps from the fridge itself? I would test independently if so. 

The graph is saying that the fridge is going up from 4.5 to 8c overnight when it's completely unused? That is definitely weird. I would expect the graph to be the other way round, going up and down more during the day as its opened and closed. Is the clock right? 

ButterCheese

It is weird for the temp to go up to 8 at night.  But the fact that it's returning to 5 means that the thermostat must be working.  Can anything be coming on at night, like the heating?  That's all I could think of.

But if it works at setting number 2 then keep it at that, you'll have enough wiggle room for when it's the summer.  The seal on a new fridge should be, well, new and work well so that is the main thing.  Also make sure the door is closing and sealing properly, especially if you have an integrated one.

I wouldn't worry to much about your medication either; I have worked in pharmaceuticals and the temperature tolerances for transporting meds are quite forgiving, as long as they are chilled for most of the time they should be fine

Albermarle

Also it depends in a fridge where you measure the temperature.
The bottom shelf and maybe the one above it should be the coldest ( max 5 degrees), which is why this is where it is recommended to keep raw meat and anything else that goes off easily.
It will normally be less cold on the top shelves and in the door, so better for things that are already cooked, or do not go off easily like yoghurts and eggs.
Also generally it will be colder at the back of the shelves than at the front.

By the way I would say the fridge setting is at 4, not 2.

carly

If this a  n" frost free " fridge/freezer  could the temperature increase at night be part of the process of not icing up?

Caval1er

Bigphil1474 said:

Technically it's 5oC or below, so 4 or 5 is fine. The idea is to keep your chilled food below 8c, so you have the fridge around 5 so that it does that. I can't remember ever changing the settings on my fridge freezer between summer and winter, our summers aren't just that hot. Set it right so it stays inside the desired temperatures now, and leave it like that. Monitor temps and see how it goes. Do you have a separate thermometer or are these temps from the fridge itself? I would test independently if so. 

The graph is saying that the fridge is going up from 4.5 to 8c overnight when it's completely unused? That is definitely weird. I would expect the graph to be the other way round, going up and down more during the day as its opened and closed. Is the clock right? 

Thanks for your reply! The temperature is from separate thermometers, I have 2 in fridge, top and bottom shelf and one in freezer.

Actually, I don't think I've ever changed my fridge dial either in summer, clearly my anxiety is through the roof as I didn't think about that.

Yep, that was overnight and door wasn't opened, I'm on my own so easy to monitor these things. Not sure what clock your referring to, but no clock involved only on graph from thermometers and yes it is correct.

I just feel it must be faulty with the increase to 8 and the temperature fluctuating so much, but I don't know and even the bosch engineer didn't seem to know much, told me that it's OK to see temperature up to 8 at times... I know below 8 should be OK but really should be below 5...

Caval1er

ButterCheese said:

It is weird for the temp to go up to 8 at night.  But the fact that it's returning to 5 means that the thermostat must be working.  Can anything be coming on at night, like the heating?  That's all I could think of.

But if it works at setting number 2 then keep it at that, you'll have enough wiggle room for when it's the summer.  The seal on a new fridge should be, well, new and work well so that is the main thing.  Also make sure the door is closing and sealing properly, especially if you have an integrated one.

I wouldn't worry to much about your medication either; I have worked in pharmaceuticals and the temperature tolerances for transporting meds are quite forgiving, as long as they are chilled for most of the time they should be fine

Thanks for your reply!

Nope, no heating it will be colder in kitchen overnight and I didn't open door from at latest 12pm until 8am.

That was my biggest concern was wouldbi be able to keep it cold enough in summer as I know I can now on 2 so thanks for your thoughts on the wriggle room!

It's free standing and I'm careful to make sure it's closed properly.

Reassuring about medication, thank you!

Caval1er

Albermarle said:

Also it depends in a fridge where you measure the temperature.
The bottom shelf and maybe the one above it should be the coldest ( max 5 degrees), which is why this is where it is recommended to keep raw meat and anything else that goes off easily.
It will normally be less cold on the top shelves and in the door, so better for things that are already cooked, or do not go off easily like yoghurts and eggs.
Also generally it will be colder at the back of the shelves than at the front.

By the way I would say the fridge setting is at 4, not 2.

Thanks for your reply!

Yes it's sometimes 2 degrees warmer on top shelf, but other times top shelf is 2 degrees colder than bottom...

Good point, could be 4 too

Caval1er

carly said:

If this a  n" frost free " fridge/freezer  could the temperature increase at night be part of the process of not icing up?

Thanks for your reply.

Yes, it is frost free.

That's a good point. I've tried asking bosch but just not interested, I will try again with that question.