Stick with Santander 123 Current Account or Switch to Santander Edge Current Account?

youngretired

When you upgrade from a Everyday acc (previously a 123 lite), is the fee and cashback paid on the anniversary of the upgrade?
Only asking as my sisters 123 lite changed today and cashback was paid yesterday and the fee was paid end off August, but her ddr's came out today and yesterday too. So just wondering the best time for her to upgrade, next lot off ddr would be 13th?

youngretired

I upgraded my acc (converted everyday) to an Edge on the 28th after receiving my cashback and statement for my 123 lite. I've received a statement for the 28th - 3rd Sept with 1 cashback of 39p for 1 ddr! Has anyone else had this happen to them, that have upgraded as the T&C's clearly say monthly on anniversary of opening so was expecting similar date as original 123 lite! 

GeoffTF

I converted immediately after the monthly fee was taken and the cash back was paid, later on the same day. My monthly fee and cashback now appear on the next day of the month, so I have slipped one day in the process.

Nebulous2

I've had a strange email from Santander today, welcoming me to my new everyday current account, and telling me how to get it setup. 

The other thing I've noticed, since being switched to the everyday account, is that updated balances are taking longer. On the 1st of each month I use my 123 lite as a hub to switch money in and out of other accounts to meet funding requirements, and to fund regular savers. It has always been ideal for that. This month the list of transactions was about 5 or 6 behind while I was doing my normal admin. The balance was more up to date, though not always current, but it was more difficult to keep an eye on what I was doing than previously. 

Maybe Santander have implemented some additional steps behind the scenes, that delay showing the balance. 

Nasqueron

I found with the app it sometimes lags a little when you do moves but a quick refresh from the top sorts it, it's hit and miss so could well be client side not server