Tesco Club Card Disney+ 3 months free offer NOT valid.

kevin2u
kevin2u Posts: 5 Newbie
Fourth Anniversary First Post
edited 26 March at 8:09PM in Praise, vent & warnings
I had this offer in my Tesco club card. Today 26th March I tried signing up for this via the mobile app and went through the process of filling in everything and setting up payment details (which they are doing through the Google Pay App). On completion it notified me 'my next payment' would be in one months time 26th April 2025. There was no mention of the Free 3 months, so I cancelled my subscription. In my view processing this offer was tricky and not user friendly and if others were lucky to have got it then 'bravo'. As for my experience it was disappointing and I am not impressed with MSE not validating the offer.

Comments

  • Mnoee
    Mnoee Posts: 948 Forumite
    Fourth Anniversary 500 Posts Photogenic Homepage Hero
    I clicked the offer in my tesco app on mobile, which led me to the Disneyplus website to make an account and enter payment details (not through Google pay) and got the full three months, also today. It then prompted me to download the Disney app. 

    I don't know what you did that differed to me - if you didn't click through from the offer in your tesco account and just downloaded Disney+, it wouldn't have tracked that offer and just given you the standard one month trial, but it's difficult to know from your description which app you tried to sign up via!

    You could try clicking through as I've described if you did something differently - I don't know if Disney+ will let you override one free trial with a longer one, however. 
  • GingerTim
    GingerTim Posts: 2,488 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Have you used a free Disney+ offer before? It's might be a 'new subscriber only' offer.
  • sheramber
    sheramber Posts: 21,577 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    kevin2u said:
    I had this offer in my Tesco club card. Today 26th March I tried signing up for this via the mobile app and went through the process of filling in everything and setting up payment details (which they are doing through the Google Pay App). On completion it notified me 'my next payment' would be in one months time 26th April 2025. There was no mention of the Free 3 months, so I cancelled my subscription. In my view processing this offer was tricky and not user friendly and if others were lucky to have got it then 'bravo'. As for my experience it was disappointing and I am not impressed with MSE not validating the offer.
    Did you get the Partner Code you need to use?
  • kevin2u
    kevin2u Posts: 5 Newbie
    Fourth Anniversary First Post
    Thanks for replies. Yes I did have the Tesco offer and yes I did follow the Tesco club card app process and yes the offer code was there. No I had not used Disney+ before, so subscribed in the link as new user on the Disney page that came up. It was a simple subscribing and yet how and what happened is beyond me and yes I am tech savvy and done these things enough times to know what to do. I am now paying for Disney+ and now cancelled, so for me it was a time wasting exercise. So it's a case of some you win and some you loose.
  • PHK
    PHK Posts: 2,179 Forumite
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    I signed up with the offer and it was very straightforward. Wait until you get the code and then click through. 

    Perhaps it was having a technical issue when you tried. 
  • powerful_Rogue
    powerful_Rogue Posts: 8,238 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    kevin2u said:
    I had this offer in my Tesco club card. Today 26th March I tried signing up for this via the mobile app and went through the process of filling in everything and setting up payment details (which they are doing through the Google Pay App). On completion it notified me 'my next payment' would be in one months time 26th April 2025. There was no mention of the Free 3 months, so I cancelled my subscription. In my view processing this offer was tricky and not user friendly and if others were lucky to have got it then 'bravo'. As for my experience it was disappointing and I am not impressed with MSE not validating the offer.
    Who's to say the didn't?
    The offer work absoutely fine for me.

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