BW Legal

kittiekats1259

I moved out of a tenanted property 1 October. BW Legal are sending me debt letters threatening legal action stating that I owe money for utilities for the property between 24 October and 3 December (when I no longer lived there) I settled my final bill with British Gas when I moved and British Gas have confirmed that I do not owe money and have given me a reference number to give to BW Legal. I have tried speaking with BW Legal through their customer portal twice now, they insist that they will continue chasing unless I give them proof of when I moved. I don't have a check out letter or key return letter. I have given them the British Gas reference and a copy of the email from British Gas stating I don't owe money and asked them to contact British Gas. They have said they will not do this, yet they claim to be colla debt on their behalf! I am bewildered at what more I can do other than ignore them. Any advise please?

Coupon-mad

they insist that they will continue chasing unless I give them proof of when I moved.

This isn't a parking case but surely you can prove when you moved out by asking the letting agents to email you confirmation?

That will shut up BW Legal.