Granny Annex - council tax and exemptions

I have a granny annex on my property which was converted with planning permission in 2017.  The granny annex has been used my by parents since this date (over 65 years old).  The granny annex doesn't have a council tax band and the council placed a condition on the annex that it should not be sub-let, sold off or occupied in a dwelling in it's own right.  I am single and live with my child (under 16) in the main house. 

Since 2017 I have paid full council tax on the main dwelling Band G as my parents lived in the granny annex (own kitchen, bathroom and entrance via side gate).  The granny annex is now occupied by my mother. 

I have recently learnt that as my mother is over 65 and is living in the granny flat she would be exempt from council tax (if the property had a Council Tax Band), which would allow me to claim the 25% single person discount.  I understand that to get a council tax band I need to speak to the Valuations Office, however I am being advised by the local council not to do this given the condition on the initial planning permission. 

Am I best to pursue this with the valuations office, or is the council right in the fact that given the planning condition this annex will never receive a council tax band and hence qualify for the exemption?   

Advice appreciated as I seem to be going round in circles.  

 

 

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