Smart Parking appeal refused ---(didn't reveal the driver's name in the appeal letter)

windybbs2025

Gr1pr said:

Its supposed to be up to 35 days , but their response gives a deadline of 7th April,  so expect something by then, or by the 14th

Passing it to powerless debt collectors is irrelevant,  no need to worry seeing as they cannot do anything except send scary inept letters 

Thank you so much for your reply. 

I wonder if Smart Parking passes the case to debt collectors, will it affect my credit score? As I am going to apply for a mortgage soon, I am worried it may complicate the mortgage application. 

ChirpyChicken

No non of that of that is relevant 

Gr1pr

windybbs2025 said:

Gr1pr said:

Its supposed to be up to 35 days , but their response gives a deadline of 7th April,  so expect something by then, or by the 14th

Passing it to powerless debt collectors is irrelevant,  no need to worry seeing as they cannot do anything except send scary inept letters 

Thank you so much for your reply. 

I wonder if Smart Parking passes the case to debt collectors, will it affect my credit score? As I am going to apply for a mortgage soon, I am worried it may complicate the mortgage application. 

If it did we would tell you so, it doesn't,  so just follow our advice and stop inventing incorrect scenarios 

Coupon-mad

windybbs2025 said:

Gr1pr said:

Its supposed to be up to 35 days , but their response gives a deadline of 7th April,  so expect something by then, or by the 14th

Passing it to powerless debt collectors is irrelevant,  no need to worry seeing as they cannot do anything except send scary inept letters 

Thank you so much for your reply. 

I wonder if Smart Parking passes the case to debt collectors, will it affect my credit score? As I am going to apply for a mortgage soon, I am worried it may complicate the mortgage application. 

No, don't worry.

windybbs2025

Gr1pr said:

windybbs2025 said:

Gr1pr said:

Its supposed to be up to 35 days , but their response gives a deadline of 7th April,  so expect something by then, or by the 14th

Passing it to powerless debt collectors is irrelevant,  no need to worry seeing as they cannot do anything except send scary inept letters 

Thank you so much for your reply. 

I wonder if Smart Parking passes the case to debt collectors, will it affect my credit score? As I am going to apply for a mortgage soon, I am worried it may complicate the mortgage application. 

If it did we would tell you so, it doesn't,  so just follow our advice and stop inventing incorrect scenarios 

Thank you for your advise. 

windybbs2025

Hello all,

I finally received the formal rejection by Smart Parking and was given a POPLA code today, as predicted by @Gr1pr. 

I have got on POPLA website, and wonder which ground shall I use please?  ( I parked the car in a retail car park and over stayed for 11 minutes--without realizing the time)
On the website, the section Grounds for appeal

My vehicle was stolen

I was not improperly parked

The amount requested on the parking charge notice is not correct.

I was not the driver or the registered keeper of the vehicle at the time of the alleged improper parking.

Other grounds for appeal

Appeals based solely on the following grounds for appeal are less likely to be successful

Extreme circumstances prevented me from parking correctly.

Other

The section reason for appeal
I am going to put "This operator has no contract at this site to issue PCNs" . 

Any advice would be very much appreciated. 

Ralph-y

'other'

then use

the parking operator does not have a contract at this site to issue pcns"

that’s it ... it works ........

windybbs2025

Ralph-y said:

'other'

then use

the parking operator does not have a contract at this site to issue pcns"

that’s it ... it works ........

Thank you so much! Really appreciate your help. 
 POPLA appeal was sent ! I will update the result when it arrives.

windybbs2025

Dear all, 

I want to say a heartfelt thank you to all of you who guided me and provided me help and support through the process of fighting back with Smartparking. Here is the reply from POPLA 

The operator has contacted us and told us that they have withdrawn your appeal.

If you have already paid your parking charge, this is the reason your appeal will have been withdrawn. Unfortunately, you cannot pay your parking charge and appeal, which means that POPLA’s involvement in your appeal has ended. You will not be able to request a refund of the amount paid in order to resubmit your appeal to us.

If you have not paid your parking charge, the operator has reviewed your appeal and chosen to cancel the parking charge. As the operator has withdrawn your appeal, POPLA’s involvement has now ended and you do not need to take any further action.

Kind regards

POPLA Team

Another win ! THANK YOU SO MUCH 

Gr1pr

Well done,  so as usual they chickened out at the put up or shut up stage  !