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Advice needed

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Hi All
I put an offer in on a property.
When the EA sent me a copy of the offer i had made in an email just to confirm they had sent the offer to the seller, they mistakenly sent this email (meant for me) to me AND the seller with all my details on. 

They sent another email straight after telling me to disregard the previous email but i can see the seller now knows my name and address and i know their names but not address. 

I'm really annoyed about this, what can i do?

Thanks you.

Comments

  • lfc321
    lfc321 Posts: 712 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    You can complain to the EA. They should apologise to you for what sounds like a silly mistake.

  • user1977
    user1977 Posts: 17,891 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    edited 19 March at 9:35AM
    If your offer is successful everyone will get each other’s details anyway. Not sure what the concern is.
  • youth_leader
    youth_leader Posts: 2,920 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I hope your offer is accepted, did you request the house be taken off the market if accepted?  Both sets of details will then be shown on the Memorandum of Sale. 

    I was shocked to find out my initial EA had been giving every viewer a copy of the survey I'd commissioned ... and all my viewer feedback was too much work.  I gave it to the EA on the understanding they could answer questions about the work required, I certainly didn't expect them to give every viewer a copy.  
    £216 saved 24 October 2014
  • eddddy
    eddddy Posts: 18,031 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 19 March at 9:45AM

    Is there anything specific that you're worried might happen as a result of this?

    I guess the potentially annoying thing is that you know each other's email address.

    Assuming your offer is accepted, some buyers/sellers would like that - being able to informally ask each other questions etc by email.

    But if you're unlucky, you might get a seller who bombards you with trivial or nagging emails during conveyancing.



  • Marky4040
    Marky4040 Posts: 152 Forumite
    Fifth Anniversary 100 Posts
    user1977 said:
    If your offer is successful everyone will get each other’s details anyway. Not sure what the concern is.
    GDPR maybe ?
    Anyway ,the EA hasn't responded with their response ,so I'll expect my tyres let down tonight for my below asking price offer. 😕
  • user1977
    user1977 Posts: 17,891 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    Marky4040 said:
    user1977 said:
    If your offer is successful everyone will get each other’s details anyway. Not sure what the concern is.
    GDPR maybe ?

    Well, yes, I agree that technically it might be a breach at this stage. But it seems fairly trivial, and buyers don't remain anonymous if the transaction progresses.
  • AskAsk
    AskAsk Posts: 3,048 Forumite
    1,000 Posts Fourth Anniversary Name Dropper Photogenic
    the ANON is for the EA's purpose and not the seller or buyers.  the EA doesn't want the two to contact each other and cut him out of his commission, so he is very protective of keeping these two parties away from each other.

    shouldn't be an issue if you do know each other's details, it's not like it is anything personal like your DOB, bank details etc.
  • Albermarle
    Albermarle Posts: 28,012 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    AskAsk said:
    the ANON is for the EA's purpose and not the seller or buyers.  the EA doesn't want the two to contact each other and cut him out of his commission, so he is very protective of keeping these two parties away from each other.

    shouldn't be an issue if you do know each other's details, it's not like it is anything personal like your DOB, bank details etc.
    Assuming the vendor has signed a contract with the EA, then they will get their commission regardless of who contacts who. 
  • doodling
    doodling Posts: 1,276 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    edited 19 March at 5:58PM
    Hi,

    The agent works for the seller and you shouldn't expect any information you tell the agent to be withheld from the seller - from your perspective they are the same person.

    Some agents try to withhold details of buyers from vendors but that is a commercial decision by them to try and control the sale and not really anything much to do with GDPR.

    If the house doesn't sell and the vendor moves to a different agent, the old agent would be expected to supply to the vendor a list of everyone they introduced which would include your details.
  • These aren't secret things though, they are common knowledge.

    I know the names of the people I'm buying my house off because its on the memorandum which was the first document point in the sale, plus obviously I know their address. They have mine too.

    If they sent your proof of funds bank statement you could be irritated but not really for common info needed to be exchanged anyway.
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