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With EDF but not offered EDF no-exit-fee fix?

Patr100
Patr100 Posts: 2,797 Forumite
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edited 18 March at 10:57PM in Energy
My EDF  Essentials 1Yr Apr25 is coming to an end and EDF via email and account are offering me various options , all of which are more expensive including standard variable but none of them are this EDF no-exit-fee fix which is mentioned in the latest MSE newsletter email?

Seems to be only available for new customers?

Comments

  • Brie
    Brie Posts: 15,152 Ambassador
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    maybe ring them up and ask for it????
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  • bristolleedsfan
    bristolleedsfan Posts: 12,656 Forumite
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    edited 19 March at 1:27AM
    Patr100 said:
    My EDF  Essentials 1Yr Apr25 is coming to an end and EDF via email and account are offering me various options , all of which are more expensive including standard variable but none of them are this EDF no-exit-fee fix which is mentioned in the latest MSE newsletter email?

    Seems to be only available for new customers?
    https://www.topcashback.co.uk/edf-energy/ No exit fee fixed tariff for existing customers.
  • Ayr_Rage
    Ayr_Rage Posts: 3,006 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    Patr100 said:
    My EDF  Essentials 1Yr Apr25 is coming to an end and EDF via email and account are offering me various options , all of which are more expensive including standard variable but none of them are this EDF no-exit-fee fix which is mentioned in the latest MSE newsletter email?

    Seems to be only available for new customers?
    I am in exactly the same position as you and the no exit fee tariff has been available as an option to me for weeks, now up to v8.

    You need to have a look in My Account and select Tariff Details > Change Tariff


  • Ozzig
    Ozzig Posts: 368 Forumite
    Third Anniversary 100 Posts Name Dropper
    I'd signed up for the Exclusive fixed, but looking at this thread has got me thinking.
    As with @Ayr_Rage's screenshot, mine is pence per month (estimate) less than the exclusive tariff.
    So potentially not much more than a tenner cheaper over the term, with exit fees and without a possible £50 TCB !

    Am I mad ??? Or am I missing something?

    (Yes I appreciate moving suppliers would be even cheaper, but I'd rather not just yet.)
  • Patr100
    Patr100 Posts: 2,797 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 19 March at 1:40PM
    Ayr_Rage said:
    Patr100 said:
    My EDF  Essentials 1Yr Apr25 is coming to an end and EDF via email and account are offering me various options , all of which are more expensive including standard variable but none of them are this EDF no-exit-fee fix which is mentioned in the latest MSE newsletter email?

    Seems to be only available for new customers?
    I am in exactly the same position as you and the no exit fee tariff has been available as an option to me for weeks, now up to v8.

    You need to have a look in My Account and select Tariff Details > Change Tariff


    AHHH! I already looked, I got that as well but didn't realise it was the same as that which was mentioned in the MSE email. 
    Just signed up as no reason not to for now.
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