Debit card fraud USA

LMS123

Hi. My son has been contacted by HSBC to say that his debit card details have been used to try and make a purchase in the USA!
The bank has cancelled his card and are issuing him with a new one but, out of interest, does anyone know how this could have happened? 
He's not been to the USA. 
Also, does he need to be concerned that his account is now compromised?

grumpy_codger

The card details were compromised, and they can be used to try making purchases anywhere in the world (except, probably, Russia where Visa and Mastercard don't work currently)

penners324

Does his online account show this transaction?

It's possible the telephone call was Fraudulent 

born_again

LMS123 said:

Hi. My son has been contacted by HSBC to say that his debit card details have been used to try and make a purchase in the USA!
The bank has cancelled his card and are issuing him with a new one but, out of interest, does anyone know how this could have happened? 
He's not been to the USA. 
Also, does he need to be concerned that his account is now compromised?

Does not mean that a physical card was used in US.

Card details can be compromised anywhere the card is used be that in a shop on the street, or a internet retailer.

No need to be worried about the account. 👍

LMS123

Hi Penners. The amount was "pending" when the bank contacted him. 

Ergates

penners324 said:

Does his online account show this transaction?

It's possible the telephone call was Fraudulent 

If it was blocked then it wouldn't show.