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Ringo stress - please help!
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clueless323
Posts: 7 Forumite
Ringo have issued me with a fine for parking in their Hampstead car park. The only way you can pay for parking is through the app which I found difficult to use as it is. I initially paid for 2 hours, from 4.02pm to 6.02pm. As it got closer to 6pm and I realised I'd be spending longer there, I went to extend my parking time there but had issues with my payment going through on the app so it didn't renew until 6.11. I renewed for another 2 hours even though I left shortly after. So there was 9 mins which I didn't pay for between 6.02-6.11pm due to issues with the app but I actually overpaid because I didn't stay for the duration of the extra 2 hours added. Do I have a leg to stand on here? I do feel that these companies try to extort money from people by making it as difficult as possible to pau.
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It seems to be controlled by the City of London - should I complain to them or just respond to the parking fine company? I really don't know what to do0
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Who issued the PCN?
Is it a Penalty or a Parking Charge Notice?PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
CLICK at the top or bottom of any page where it says:
Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD1 -
@Coupon-mad thank you for your reply, it is a PCN issued by Horizon on behalf of the City of London1
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You were asked... "Is it a Penalty or a Parking Charge Notice?"
You replied..."it is a PCN".1 -
sorry, i mean APCOA, I was reading about Horzon so typed it by mistake!0
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So is it a Penalty Notice from APCOA ? Or a Parking Charge Notice from APCOA ?
Presumably its a Penalty Notice, not a fine either and not issued by Ringo1 -
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So it isn't issued on behalf of the City of London then. It's just a private invoice.
Read a few APCOA threads. You cannot lose as long as you DON'T say who was driving.PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
CLICK at the top or bottom of any page where it says:
Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD1 -
@Coupon-mad thank you, it can get so confusing! Will definitely do some reading tomorrow. I plan on emailing and appealing but will use ‘I’ in terms of paying for the parking and ‘we’ (my partner and I - it was his car) for everything else without stating who was driving0
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I wouldn't use 'I' at all. Stop. You aren't appealing with the story of what happened.
Use the words you find in every APCOA thread, about the fact that they can't hold the keeper liable.PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
CLICK at the top or bottom of any page where it says:
Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD1
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