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Staysure wont pay my claim

2»

Comments

  • XRS200
    XRS200 Posts: 264 Forumite
    100 Posts Name Dropper First Anniversary
    additional payments were charged when I informed them initially of the condition. They actually doubled my premium. I supplied a full medical report. All of these items were covered. Do you work for stay sure
    So when did you notify them?
  • cw8825
    cw8825 Posts: 632 Forumite
    500 Posts First Anniversary Photogenic Name Dropper
    No I don’t work for stay sure but I can see why they have made that decision

    When did you have the conversation of about the conditions compared to when you tried cancelled
  • killerkiwi
    killerkiwi Posts: 6 Forumite
    First Post
    amendment to validation certificate was on the 07.01.25.. I explained the entire situation to the stay sure rep on the phone. 
  • sheramber
    sheramber Posts: 23,277 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    When you contacted them to advise about the diagnosis of pancreatitis did you also tell them you were going for further tests for possible cancer?
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