vodafone mse deal

rabialiones

i signed up for this deal yesterday , but something doesn't seem quite right with the monthly payments.

• 
 
• 

Full Fibre 150

• Vodafone: New customers only 

150Mb Expected speed

Fibre broadband (FTTP) 

 Truly unlimited downloads 

24 month

Contract

 No calls included 

 (OK) broadband customer service 

Part of the Ofcom automatic compensation scheme

Equivalent monthly cost 

'£21.71'

This equivalent monthly cost adds in...

• ‐  The current £27/mth price
• ‐  A price rise to £30/mth on 1 Apr 2026
• And then subtracts from the total cost...
• ‐  £160 reward from Vodafone

Ends 11.59pm Wed 12 Mar

Get deal*

£160 Amazon, Tesco, Sainsbury's or M&S voucher - which you must claim

You'll be sent instructions by email on how to select your voucher 120 days after your service activates. You'll then have 90 days to claim it.



however, my email confirmation shows as 

Order summary

Package 1 Upfront Monthly Power Hub £0 £0 Full Fibre 150 Plan - 24 Months £0 £30 Standard Installation Fee £0 £0 Discount £0 -£5 Price locked in until 2026 - Broadband Plan Package total £0 £25 Total discount £0 -£5 Ex. VAT £0 £20.83 VAT at 20% £0 £4.17 Total Cost Upfront £0 Monthly £25

Your plans are subject to our Annual Price Increase (this excludes Device Plans). See your Contract Summary for details.

this is confusing as i did follow the link on the screen for the £160 voucher

anybody had similar problem? .

should i phone vodafone and discuss with them?

any advice appreciated 
thanks

QrizB

rabialiones said:

this is confusing as i did follow the link on the screen for the £160 voucher

The £160 voucher is offered by a third party; you won't see it on Vodafone's site.

anybody had similar problem? .

The forum has mangled the format of your post so I can't see exactly what your problem is. Is it that you've been offered a £25/mo plan and you were expecting £27/mo?

rabialiones

thats correct , thanks for replying

QrizB

OK, so the risk is that you've somehow been given a Vodafone plan that means you won't qualify for the £160 voucher. Vodafone won't be able to help you with this, and I don't think the voucher company will know until it's too late either.

I think your options are to carry on as you are and hope you get the voucher in 4 months, or you phone Vodafone, cancel the switch then try signing up again.

sheffieldeagle

You should have seen the voucher page once you clicked the MSE link and it would have asked you to enter your email.

Cheers

rabialiones

thanks, thats exactly what i did.