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Premium bonds on line withdraw

cannot withdraw on line. They have known about this for a while apparently and still haven't resolved it. If you phone them you are directed to AI and still cannot withdraw. 
No problem putting money in though. 

Comments

  • booneruk
    booneruk Posts: 820 Forumite
    Seventh Anniversary 500 Posts Name Dropper
    I withdrew a few thousand last week without trouble
  • eskbanker
    eskbanker Posts: 38,022 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    dalesie said:
    cannot withdraw on line. They have known about this for a while apparently and still haven't resolved it. If you phone them you are directed to AI and still cannot withdraw. 
    What happens when you try?
  • Section62
    Section62 Posts: 10,254 Forumite
    10,000 Posts Fourth Anniversary Name Dropper

    I've made five withdrawals since 02/03/2025 using the online webform (for specific bond numbers) and all went through Ok.  Withdrawal application number 6 was accepted yesterday with no indication it wouldn't work.
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