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Virgin Flying Club - new account can't find it
Marvel1
Posts: 7,549
Forumite
Vent:
Booking a flight, thought may as well sign up for this Flying Club - email received to confirm with flying number.
Tried to book flight selecting Virgin Atlantic/Flying Club and the number - The Frequent flyer name (Name) is invalid for account number (Number)
Weird, number is right it;'s a copy and paste.
Tried logging in Flying Club direct first, tried both email and flyer number:
"We can't seem to find your account. Please check the details and try again."
Useless
Most other site you sign new too, allow to log in straight away.
Booking a flight, thought may as well sign up for this Flying Club - email received to confirm with flying number.
Tried to book flight selecting Virgin Atlantic/Flying Club and the number - The Frequent flyer name (Name) is invalid for account number (Number)
Weird, number is right it;'s a copy and paste.
Tried logging in Flying Club direct first, tried both email and flyer number:
"We can't seem to find your account. Please check the details and try again."
Useless
Most other site you sign new too, allow to log in straight away.
0
Comments
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Try typing it in.Marvel1 said:Vent:
Booking a flight, thought may as well sign up for this Flying Club - email received to confirm with flying number.
Tried to book flight selecting Virgin Atlantic/Flying Club and the number - The Frequent flyer name (Name) is invalid for account number (Number)
Weird, number is right it;'s a copy and paste.
Tried logging in Flying Club direct first, tried both email and flyer number:
"We can't seem to find your account. Please check the details and try again."
Useless
Most other site you sign new too, allow to log in straight away.
Sometimes copy & paste adds a extra space you can't see that throws systems out.Life in the slow lane0 -
All sorted, went on live chat as same next day, they resetted the accont and working now.born_again said:
Try typing it in.Marvel1 said:Vent:
Booking a flight, thought may as well sign up for this Flying Club - email received to confirm with flying number.
Tried to book flight selecting Virgin Atlantic/Flying Club and the number - The Frequent flyer name (Name) is invalid for account number (Number)
Weird, number is right it;'s a copy and paste.
Tried logging in Flying Club direct first, tried both email and flyer number:
"We can't seem to find your account. Please check the details and try again."
Useless
Most other site you sign new too, allow to log in straight away.
Sometimes copy & paste adds a extra space you can't see that throws systems out.0
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