Epson Auto Document Feeder - won't work

MouldyOldDough

I have an Epson Workforce WF-2960DWF with Auto Document Feeder - that I cannot get to work

I have installed all of the correct drivers and software - but I cannot get the ADF to "grab" the paper to pull through the scanner.

Have any of you had a similar problem ?

Any ideas ?

tedted

does it print the test page

MouldyOldDough

tedted said:

does it print the test page

Yes - the printer side is 100% - it also scans perfectly from the normal method - it's just the ADF that doesn't work

greyteam1959

What sort of paper are you using ??
Can you hear the mechanism trying to grip the paper ??
Try cleaning the rubber wheels that feed the paper into the machine.

MouldyOldDough

greyteam1959 said:

What sort of paper are you using ??
Can you hear the mechanism trying to grip the paper ??
Try cleaning the rubber wheels that feed the paper into the machine.

Normal "printer paper" and no I cannot hear the mechanism trying to grip the paper

it seems to me to be a software issue - although I have installed the drivers

Le_Kirk

I don't have the same printer as you but I do have an Epson; depending upon what function I am using, I sometimes have to tell it to use the ADF rather than the flat bed.