Closed cell foam spray compensation

Digiprinter61

Do you have any information on compensation for people who were sold loft foam spray only to find out it needs to be removed .,, 
We are in the process of having to sell my Dad’s House to pay for his care home and only discovered he has closed cell foam spray directly sprayed onto the tiles. We have had several quotes all saying the same that we need to have all the tiles replaced and new felt and battens costing £15000
The company that put the foam in 2016 went out of business in 2020 but they did have a 10 insurance policy but this looks like it will only cover the cost if they believe there’s something wrong with it and will only cover the  installed cost at £3700 
Any advice would be greatly received

grumpy_codger

Who do you think can pay 'compensation' if the company doesn't exist anymore?
That said, replacing all tiles (if they aren't  broken) sounds like another con to me. And even felt can possibly remain with some foam left on it. It's the rafters that have to be cleaned from foam so that they could dry naturally if they get wet for some reason.
If there was no felt, I don't see any problem with some foam remaining on tiles. ETA: battens have to be cleaned too in this case.

MysteryMe

I imagine the majority of the tiles have spray foam on them, so if they are not broken now they will be trying to get the stuff off.

Leaving aside the argument of needing the stuff in the first place, properly installed spray foam has what is called a slider between the foam and roof tiles. As we all should know by now, the majority of spray foam was installed in residential homes by cowboys, especially after cold calls/knocks on the door.

Has a sale fallen through because of the spray foam? As I understand it there are some lenders still willing to provide mortgages. Night be worth finding out who they are so you can let potential buyers know.

I am assuming you dad did not pay by credit card, if he did he may be able to make a claim. They would expect the insurance angle to be explored and any refund from them first. I am not sure if a S75 claim would cover the cost of restoring the roof to it's original condition TBH, you would need to speak to citizens advice consumer service.

Digiprinter61

Thanks for the comments 
no credit card used so can’t use S75 
yes mortgage not going through as result of foam spray 
Yes definitely cold calling and pressure on the elderly 
will try the citizens advice