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Barclays letters in someone's name and now collections one!

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Hi hope someone can as ive been on phone to barclays and still feel sick with worry 


For months now we have been every so often receiving letters from barclays with someone else lses name on....its a long non english name so can not remember it fully.

We ignored and ripped up as they seemed like scam letters. Today we got a other and envelope looked different so opened it...after i ripped in half...and its from barclays collections saying by 1st april over 2k needs to be paid.


I called barclays using their website number which was same as on letter.

But they did not say much as account not in our name and i said they used our address and i am not happy about it at all.

All they said was basically the person may soon realise they out wrong address and only they can correct it.....errrm its in collections and has been going on months so pretty sure theey purposely used our address as they will know they have not been paying back a loan.

They said nothing they can do.


Is this correct? As I don't want issues at my door


«1

Comments

  • Ksw3
    Ksw3 Posts: 389 Forumite
    Third Anniversary 100 Posts Name Dropper
    I'd raise a complaint, only time I've ever had any sense out of Barclays. 
  • mark25810
    mark25810 Posts: 27 Forumite
    10 Posts
    edited 6 March at 12:48PM
    Ksw3 said:
    I'd raise a complaint, only time I've ever had any sense out of Barclays. 
    Do i do that online. Just on phone i was passed around 4 places and communication was bad from all who came on the phone

  • born_again
    born_again Posts: 20,290 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    mark25810 said:
    Hi hope someone can as ive been on phone to barclays and still feel sick with worry 


    For months now we have been every so often receiving letters from barclays with someone else lses name on....its a long non english name so can not remember it fully.

    We ignored and ripped up as they seemed like scam letters. Today we got a other and envelope looked different so opened it...after i ripped in half...and its from barclays collections saying by 1st april over 2k needs to be paid.


    I called barclays using their website number which was same as on letter.

    But they did not say much as account not in our name and i said they used our address and i am not happy about it at all.

    All they said was basically the person may soon realise they out wrong address and only they can correct it.....errrm its in collections and has been going on months so pretty sure theey purposely used our address as they will know they have not been paying back a loan.

    They said nothing they can do.


    Is this correct? As I don't want issues at my door


    Just send them back not at this address. 
    In reality no bank is going to take the word of a non customer. As they have no way of proving you are who you say you are or that you live at the address.
    A complaint again will not change anything for exactly the reasons above. 
    Life in the slow lane
  • mark25810
    mark25810 Posts: 27 Forumite
    10 Posts
    mark25810 said:
    Hi hope someone can as ive been on phone to barclays and still feel sick with worry 


    For months now we have been every so often receiving letters from barclays with someone else lses name on....its a long non english name so can not remember it fully.

    We ignored and ripped up as they seemed like scam letters. Today we got a other and envelope looked different so opened it...after i ripped in half...and its from barclays collections saying by 1st april over 2k needs to be paid.


    I called barclays using their website number which was same as on letter.

    But they did not say much as account not in our name and i said they used our address and i am not happy about it at all.

    All they said was basically the person may soon realise they out wrong address and only they can correct it.....errrm its in collections and has been going on months so pretty sure theey purposely used our address as they will know they have not been paying back a loan.

    They said nothing they can do.


    Is this correct? As I don't want issues at my door


    Just send them back not at this address. 
    In reality no bank is going to take the word of a non customer. As they have no way of proving you are who you say you are or that you live at the address.
    A complaint again will not change anything for exactly the reasons above. 
    Beggars belief how secure they claim they are and can't do this or that yet allow someone using another person's address get a loan 😂

    Ill write in big writing that on any more and tell postie he can send them back.


  • CliveOfIndia
    CliveOfIndia Posts: 2,494 Forumite
    1,000 Posts Second Anniversary Name Dropper
    mark25810 said:
    mark25810 said:
    Hi hope someone can as ive been on phone to barclays and still feel sick with worry 


    For months now we have been every so often receiving letters from barclays with someone else lses name on....its a long non english name so can not remember it fully.

    We ignored and ripped up as they seemed like scam letters. Today we got a other and envelope looked different so opened it...after i ripped in half...and its from barclays collections saying by 1st april over 2k needs to be paid.


    I called barclays using their website number which was same as on letter.

    But they did not say much as account not in our name and i said they used our address and i am not happy about it at all.

    All they said was basically the person may soon realise they out wrong address and only they can correct it.....errrm its in collections and has been going on months so pretty sure theey purposely used our address as they will know they have not been paying back a loan.

    They said nothing they can do.


    Is this correct? As I don't want issues at my door


    Just send them back not at this address. 
    In reality no bank is going to take the word of a non customer. As they have no way of proving you are who you say you are or that you live at the address.
    A complaint again will not change anything for exactly the reasons above. 


    Ill write in big writing that on any more and tell postie he can send them back.


    The postie probably won't take them off you.  Just write "Not known at this address, return to sender" on the unopened envelope and pop it in the nearest postbox - it's what you should do any time you receive mail that's not for you.

  • mark25810
    mark25810 Posts: 27 Forumite
    10 Posts
    edited 6 March at 1:09PM
    mark25810 said:
    mark25810 said:
    Hi hope someone can as ive been on phone to barclays and still feel sick with worry 


    For months now we have been every so often receiving letters from barclays with someone else lses name on....its a long non english name so can not remember it fully.

    We ignored and ripped up as they seemed like scam letters. Today we got a other and envelope looked different so opened it...after i ripped in half...and its from barclays collections saying by 1st april over 2k needs to be paid.


    I called barclays using their website number which was same as on letter.

    But they did not say much as account not in our name and i said they used our address and i am not happy about it at all.

    All they said was basically the person may soon realise they out wrong address and only they can correct it.....errrm its in collections and has been going on months so pretty sure theey purposely used our address as they will know they have not been paying back a loan.

    They said nothing they can do.


    Is this correct? As I don't want issues at my door


    Just send them back not at this address. 
    In reality no bank is going to take the word of a non customer. As they have no way of proving you are who you say you are or that you live at the address.
    A complaint again will not change anything for exactly the reasons above. 


    Ill write in big writing that on any more and tell postie he can send them back.


    The postie probably won't take them off you.  Just write "Not known at this address, return to sender" on the unopened envelope and pop it in the nearest postbox - it's what you should do any time you receive mail that's not for you.

    We assumed they were scam letters tbh so chucked them all.

    The postie once said collect them and give him them but that was since last letter and todays being latest.

    If we get anymore ill do as you say as long as we don't get bailiffs at the door

    I still feel shaky and sick with it, i have anxiety and stuff like this does not help as everything goes through my head
  • CliveOfIndia
    CliveOfIndia Posts: 2,494 Forumite
    1,000 Posts Second Anniversary Name Dropper
    mark25810 said:
    mark25810 said:
    mark25810 said:
    Hi hope someone can as ive been on phone to barclays and still feel sick with worry 


    For months now we have been every so often receiving letters from barclays with someone else lses name on....its a long non english name so can not remember it fully.

    We ignored and ripped up as they seemed like scam letters. Today we got a other and envelope looked different so opened it...after i ripped in half...and its from barclays collections saying by 1st april over 2k needs to be paid.


    I called barclays using their website number which was same as on letter.

    But they did not say much as account not in our name and i said they used our address and i am not happy about it at all.

    All they said was basically the person may soon realise they out wrong address and only they can correct it.....errrm its in collections and has been going on months so pretty sure theey purposely used our address as they will know they have not been paying back a loan.

    They said nothing they can do.


    Is this correct? As I don't want issues at my door


    Just send them back not at this address. 
    In reality no bank is going to take the word of a non customer. As they have no way of proving you are who you say you are or that you live at the address.
    A complaint again will not change anything for exactly the reasons above. 


    Ill write in big writing that on any more and tell postie he can send them back.


    The postie probably won't take them off you.  Just write "Not known at this address, return to sender" on the unopened envelope and pop it in the nearest postbox - it's what you should do any time you receive mail that's not for you.



    If we get anymore ill do as you say as long as we don't get bailiffs at the door
    That's not going to happen.  Bailiffs can only be instructed by a court, and that follows a lengthy process which culminates in the court being satisfied that you genuinely owe the debt.

  • mark25810
    mark25810 Posts: 27 Forumite
    10 Posts
    mark25810 said:
    mark25810 said:
    mark25810 said:
    Hi hope someone can as ive been on phone to barclays and still feel sick with worry 


    For months now we have been every so often receiving letters from barclays with someone else lses name on....its a long non english name so can not remember it fully.

    We ignored and ripped up as they seemed like scam letters. Today we got a other and envelope looked different so opened it...after i ripped in half...and its from barclays collections saying by 1st april over 2k needs to be paid.


    I called barclays using their website number which was same as on letter.

    But they did not say much as account not in our name and i said they used our address and i am not happy about it at all.

    All they said was basically the person may soon realise they out wrong address and only they can correct it.....errrm its in collections and has been going on months so pretty sure theey purposely used our address as they will know they have not been paying back a loan.

    They said nothing they can do.


    Is this correct? As I don't want issues at my door


    Just send them back not at this address. 
    In reality no bank is going to take the word of a non customer. As they have no way of proving you are who you say you are or that you live at the address.
    A complaint again will not change anything for exactly the reasons above. 


    Ill write in big writing that on any more and tell postie he can send them back.


    The postie probably won't take them off you.  Just write "Not known at this address, return to sender" on the unopened envelope and pop it in the nearest postbox - it's what you should do any time you receive mail that's not for you.



    If we get anymore ill do as you say as long as we don't get bailiffs at the door
    That's not going to happen.  Bailiffs can only be instructed by a court, and that follows a lengthy process which culminates in the court being satisfied that you genuinely owe the debt.

    Oh good thank you. Atleast i can settle now
  • eskbanker
    eskbanker Posts: 36,948 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    mark25810 said:
    Oh good thank you. Atleast i can settle now
    But not in the financial sense of that word! ;)
  • mark25810
    mark25810 Posts: 27 Forumite
    10 Posts
    eskbanker said:
    mark25810 said:
    Oh good thank you. Atleast i can settle now
    But not in the financial sense of that word! ;)
    Haha definitely not.....well not for anyone else's bill anyway 😂
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