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Flat next door smells absolutely sickening due to 13 house Cats that don't go outside.What Can I do?

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Hi all

Not sure if this is the correct board but am struggling to see where I can put this...

My daughter has an apartment that was under long term let.  The tenant has now moved out and the apartment/flat has come back into my daughters possession with no problems...Except...The smell coming from the flat next door is absolutely stomach churning.  Apparently, the residents of the flat (which they have bought) have 13 cats (and other animals) that don't go out of the house EVER.  When I say that the smell of urine is overwhelming I am not exaggerating.  The stench literally makes one wretch when you enter the communal stairway.  We have tried knocking on the door to speak to the residents but they don't answer, even though we know they are home.  We spoke to the resident that lives at the other side of them and he said "We have spoken to them (the residents - an old Man and his grandson) but they own the flat so there is nothing we can do".  He also told us "I have even rang RSPCA but they won't help".  I cannot describe the horrendous smell.  It is literally eye watering. Has anybody ever encountered anything like this before? What can we do? We don't really want them to lose their pets but this can't be right.
Any advice guys?
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Comments

  • Flugelhorn
    Flugelhorn Posts: 7,352 Forumite
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    is there a management company?
  • Flugelhorn
    Flugelhorn Posts: 7,352 Forumite
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    Sapindus said:
    Ring RSPCA again.  We don't know how clearly the other resident may have described the problem or how long ago.  The animal hoarder needs help both for their own sake and the cats'.
    probably good if the RSPCA could visit the flats 
  • Tabieth
    Tabieth Posts: 332 Forumite
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    Yep, RSPCA. It’s an animal welfare issue first and foremost. 
  • FlorayG
    FlorayG Posts: 2,208 Forumite
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    Contact your local Cats Protection branch, they can also get involved
  • Bigphil1474
    Bigphil1474 Posts: 3,579 Forumite
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    As above, speak to Environmental Health or whichever team deals with nuisance issues (might be the anti social behaviour team). Odours of this nature can be a statutory nuisance and the homeowner can be required to stop the smell. It may also be a Filthy and Verminous property (F&V), from your description (not necessarily obviously), in which case EH may also take action. 
  • EssexHebridean
    EssexHebridean Posts: 24,424 Forumite
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    FlorayG said:
    Contact your local Cats Protection branch, they can also get involved
    This, plus RSPCA again, and I would also contact the local Council Animal Warden too - put that one in writing as if it turns into a full scale welfare scandal they won't want there to be proof of having ignored it!
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  • KxMx
    KxMx Posts: 11,146 Forumite
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    edited 5 March at 12:12PM
    Cats Protection can work with a willing owner with rehoming, but have no legal or enforcement powers. 

    The RSPCA might be better placed.

    (CP volunteer) 
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