Capquest

emmaphill

Hoping for some advise as going around in circles with Crapquest!
In 2017 got into financial difficulties as a result of illness and fell behind on lots of credit. Most items defaulted and went to DCA’s and I’ve nearly paid them off. 

Vanquis sold credit debt to arrow global 30th September 2019 which they maintain was not defaulted. They then waited until 25th April 2021 to default the account.

I previously asked for copy of the Vanquis default note and they sent one dated the 29th June 2017 but say this doesn't mean it was defaulted on this date and their original default still stands and it’s their final response! 

Can I ask for the FOS to look into it and for default to be 29th June 2017 or at very latest the date debt was sold? 

fatbelly

That's exactly what I think you should do.

Their version of events is not believable and I hope the FOS would side with you