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Can a DRO be refused?

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koala31
koala31 Posts: 12 Forumite
First Post
Hi, I’ve completed everything with National Debtline , they’ve now passed it on Citizens Advice. I should get by end of next week. I’m quite nervous as nothing goes my way lol, any reason for the DRO to be refused? How many months bank statements do they want? Do they want statements of all banks? For a while I borrowed money, so across my accounts there’s many transfers in/out. Will they look to see if I spend exactly that on my bank statements as mention on the budget plan? I’m so stressed. 

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  • fatbelly
    fatbelly Posts: 22,912 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    Very few applications are rejected and the main reason is that the client has already had one in the past 6 years, and tried to keep quiet about it.

    So if that applies to you it's just a case of stepping across the hurdles.

    Usually 3 months of bank statements


  • Brie
    Brie Posts: 14,593 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 28 February at 7:02PM
    ALL bank statements should be supplied in my opinion.  And as long as the transfers back and forth can be tracked that will be ok. 

    Another reason for failure would be treating a/some creditors preferentially.  So if, for instance, you owe money to banks, utilities, rent and don't pay any of them but do pay back the money you borrowed from dad then that would likely fail.
    I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe, Old Style Money Saving and Pensions boards.  If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

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  • koala31
    koala31 Posts: 12 Forumite
    First Post
    Brie said:
    ALL bank statements should be supplied in my opinion.  And as long as the transfers back and forth can be tracked that will be ok. 

    Another reason for failure would be treating a/some creditors preferentially.  So if, for instance, you owe money to banks, utilities, rent and don't pay any of them but do pay back the money you borrowed from dad then that would likely fail.
    Oh right ok, makes sense. I haven’t paid anyone back yet from the money borrowed from friends, but only this month I decided to give back my friend some money from the thousands I owe her. However my now ex- will be covering for that. Usually monthly my ex would pay for some of my bills etc but as he is no longer in the picture, he is due to give me one last payment for some things and going forward from next month im on my own, hence why im asking for the DRO. Also - I had a problem with one of the loans as they took money from my account even when I emailed them and explained to them im getting debt advice, yet they kept pushing me to complete a budget form etc and said I can’t do that right now as im going through a lot but stated many times I’m doing this with national Debtline. They ignored me and still took the money out of my account. I explained that to the advisor too. 
  • RAS
    RAS Posts: 35,483 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    That raises different concerns.

    Have you got a new basic bank account into which your income is now being paid? That requires no credit check. And cancelled the DDs on your old account?

    And have you got a savings account separate from a bank account? Whatever you've got left after essential spends needs to go there so you've got an emergency fund, as you won't be able to borrow for a few years.

    On the friendship front. Do your friends know you will not be allowed to repay them? Certainly not whilst you are on the DRO.
    If you've have not made a mistake, you've made nothing
  • sourcrates
    sourcrates Posts: 31,481 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    edited 2 March at 12:17PM
    koala31 said:
    Also - I had a problem with one of the loans as they took money from my account even when I emailed them and explained to them im getting debt advice, yet they kept pushing me to complete a budget form etc and said I can’t do that right now as im going through a lot but stated many times I’m doing this with national Debtline. They ignored me and still took the money out of my account. I explained that to the advisor too. 
    You need to be much more pro-active here, dispute that payment with your bank, tell them it was not authorised.

    No good telling anyone else, only your bank can help you recover that money.

    As a matter of course you should have cancelled the method of payment they use, either the DD or the continuous payment authority on your debt card, again, contact your bank.

    Longer term, look at getting a new basic bank account that no one else has any payment details for, and that will be your new, safe account going forward.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • koala31
    koala31 Posts: 12 Forumite
    First Post
    koala31 said:
    Also - I had a problem with one of the loans as they took money from my account even when I emailed them and explained to them im getting debt advice, yet they kept pushing me to complete a budget form etc and said I can’t do that right now as im going through a lot but stated many times I’m doing this with national Debtline. They ignored me and still took the money out of my account. I explained that to the advisor too. 
    You need to be much more pro-active here, dispute that payment with your bank, tell them it was not authorised.

    No good telling anyone else, only your bank can help you recover that money.

    As a matter of course you should have cancelled the method of payment they use, either the DD or the continuous payment authority on your debt card, again, contact your bank.

    Longer term, look at getting a new basic bank account that no one else has any payment details for, and that will be your new, safe account going forward.
    Hi so i tried going on my bank app and tried stopping the DD but didn’t let me, I think I’ll need to obviously call them. 
  • koala31
    koala31 Posts: 12 Forumite
    First Post
    RAS said:
    That raises different concerns.

    Have you got a new basic bank account into which your income is now being paid? That requires no credit check. And cancelled the DDs on your old account?

    And have you got a savings account separate from a bank account? Whatever you've got left after essential spends needs to go there so you've got an emergency fund, as you won't be able to borrow for a few years.

    On the friendship front. Do your friends know you will not be allowed to repay them? Certainly not whilst you are on the DRO.
    No I haven’t made a new account yet. I need to make a new account and haven’t changed where my salary gets paid into as all my other DD like car tax and insurance gets taken from that main account. The other loans know not to take anything as they’ve given a breathing space. One other that I forgot to speak to, I was able to cancel the DD. The other loan, I wasn’t able to cancel the DD on my bank app so I think I need to call them my bank or the loan company… and yes I have a savings account separate to my bank account, but nothing in it. And yes I’ve spoken to my friends and they understand my situation. Which has obviously affected my friendship with them and now affecting my mental health further. 
  • sourcrates
    sourcrates Posts: 31,481 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    koala31 said:
    koala31 said:
    Also - I had a problem with one of the loans as they took money from my account even when I emailed them and explained to them im getting debt advice, yet they kept pushing me to complete a budget form etc and said I can’t do that right now as im going through a lot but stated many times I’m doing this with national Debtline. They ignored me and still took the money out of my account. I explained that to the advisor too. 
    You need to be much more pro-active here, dispute that payment with your bank, tell them it was not authorised.

    No good telling anyone else, only your bank can help you recover that money.

    As a matter of course you should have cancelled the method of payment they use, either the DD or the continuous payment authority on your debt card, again, contact your bank.

    Longer term, look at getting a new basic bank account that no one else has any payment details for, and that will be your new, safe account going forward.
    Hi so i tried going on my bank app and tried stopping the DD but didn’t let me, I think I’ll need to obviously call them. 
    Forget bank apps, you must speak to someone at the bank to rectify this.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
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