setting up payment plans

Superkitten76

Do you have to provide details of Income and expenditure when setting up payment plans, I mean are you obligated to?

Specifically, I had a Zopa card which an irresponsible lending claim was upheld on, they have closed the account, refunded interest and no longer reporting it to credit agencies. I've been emailing for weeks to try and set up a payment plan, as its not reported I want to pay the minimum possible whilst I'm focussing on the other debts which have defaulted. I've said I want to pay £10 per month and this is their reply:

Thank you for responding to the questions previously. 

Before agreeing a payment plan, we'll need to run through an Income and Expenditure form. This is just to check what you can afford and make sure we're not stretching your finances too much. I can send a link to this by text or email, which is best? 

Can I just insist I want to pay £10 without all the rubbish of the Income and Expenditure etc?

Thanks 

gwynlas

I  managed my own DMP and refused to complete any statements of income and expenditure explaing that I had completed my own SOA and worked out what  I could afford and would increase it if possible in the future.
There was a general acceptance with the proviso that they would review in six or twelve months time

born_again

Superkitten76 said:

Do you have to provide details of Income and expenditure when setting up payment plans, I mean are you obligated to?

Specifically, I had a Zopa card which an irresponsible lending claim was upheld on, they have closed the account, refunded interest and no longer reporting it to credit agencies. I've been emailing for weeks to try and set up a payment plan, as its not reported I want to pay the minimum possible whilst I'm focussing on the other debts which have defaulted. I've said I want to pay £10 per month and this is their reply:

Thank you for responding to the questions previously. 

Before agreeing a payment plan, we'll need to run through an Income and Expenditure form. This is just to check what you can afford and make sure we're not stretching your finances too much. I can send a link to this by text or email, which is best? 

Can I just insist I want to pay £10 without all the rubbish of the Income and Expenditure etc?

Thanks 

Please do not take this the wrong way.

They failed in the 1st instance to do this & you won a irresponsible lending claim.

Now they are doing what they should. You are not happy?

Think about what would happen if they did not follow this process & you kicked off again for them not going through the process to see if you can afford £10?

Superkitten76

Hi, yes I get what you are saying completely, however I have done all of my income and expenditure etc and I am confident £10 is affordable, I don't really want to have to share all of my information with them. I also don't want them to say I should be paying more, when I want to prioritise the much larger debts to clear them before the 6 years is up. As this debt has no bearing on my credit file anymore I am less worried about how long it takes to pay off, if that makes sense. 

Rob5342

You dont have to provide those details , you can just tell them what you will be paying. Link asked me for income and expenditure but I said I wasn't providing them and they just said they'd accept my payment on a concessionary basis with the proviso thst I accepted that they hadn't checked the affordability (or words to that effect) It they make too much fuss about it then it might be easier to give them some details. These don't have to bear any relation to your actual situation, all you need to do is make up something plausible that arrives at your payment figure so they can tick their "we've checked its affordable" box. 

sourcrates

The basic premise to start from here is that you do not have to do anything you don`t want to do.

They can ask, and you can politely decline, they will still take your money.

Superkitten76

Despite a polite refusal they are still insisting unfortunately, ironically telling me that they need to ensure my payments are affordable as they are regulated!

ManyWays

How large is the remaining balance on this debt? Have you also made affordability complaints about the other ones, if they are all defaulted they too have stopped adding interest?

Rob5342

You can either hold your ground and just pay them anyway, or make something up to keep them quiet.

Superkitten76

The Debt is for 2400.

I did make affordability complaints about others, but all rejected, of the older accounts I will leave that be as possibly fair (MBNAx2), Barclaycard has been sent to PRA and as it was an old egg card I have asked for the CCA and thinking it may be unenforcable, but the Natwest loan and credit card I have referred to the Ombudsman as I disagree strongly, particularly as they told me I had an income into the Natwest current account monthly of an average higher than my actual wages which isn't possible, so felt the borrowing was affordable. I suspect they have just looked at credits into the Natwest current account and not looked at the source, which was basically me moving money around between accounts to cover bills etc. 

I'm happy to pay the £10 monthly to Zopa, its just ironic there are such hoops to jump through just to get the payment set up!