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Octopus - small but consistent overcharging? RESOLVED!
Was reviewing father's latest bill today and spotted what on the face of it is a very small "overcharge" going on. I then looked at earlier bills only to find the same thing.
The latest example for electricty being ....Energy Used 1564.0 kWh @ 21.03p/kWh £328.97 so this is before SC calculation (which is correct) and VAT is applied.
My old fashioned arithmetic tells me it should be £328.91 (rounded up from .909) unless I've got it wrong? Is it me or is it them?? My own bills show similar variance up to 11p. Has anyone else noticed this?
The latest example for electricty being ....Energy Used 1564.0 kWh @ 21.03p/kWh £328.97 so this is before SC calculation (which is correct) and VAT is applied.
My old fashioned arithmetic tells me it should be £328.91 (rounded up from .909) unless I've got it wrong? Is it me or is it them?? My own bills show similar variance up to 11p. Has anyone else noticed this?
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Comments
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Now try doing the same sum again but with the unit price of 21.034.grn99 said:Was reviewing father's latest bill today and spotted what on the face of it is a very small "overcharge" going on. I then looked at earlier bills only to find the same thing.
The latest example for electricty being ....Energy Used 1564.0 kWh @ 21.03p/kWh £328.97 so this is before SC calculation (which is correct) and VAT is applied.
My old fashioned arithmetic tells me it should be £328.91 (rounded up from .909) unless I've got it wrong? Is it me or is it them?? My own bills show similar variance up to 11p and it's always a higher amount, never lower. Has anyone else noticed this?
Simple and likely answer is the unit rate only shows 2dp on the bill.2 -
The problem is that 21.03 is rounded, the sum works for 21.034, most actually use 3 decimal places.
Never associate with idiots on their own level, because, being an intelligent man, you'll try to deal with them on their level - and on their level they'll beat you every time.
Being hated by idiots is the price you pay for not being one of them.
Jean Cocteau 1889-1963
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They're hardly likely to consistently and systematically overcharge, imagine the reputational damage and the sanctions when that came to light! It'll be the difference between rounding and not rounding the unit rate0
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Thank you guys! That makes sense, I didn't appreciate there was a 3rd dp in use.0
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I take your point, but automated billing can go wrong. If you have any doubt, try BG who get it wrong an awful lot in my experience, regardless of "reputational damage"teaselMay said:They're hardly likely to consistently and systematically overcharge, imagine the reputational damage and the sanctions when that came to light! It'll be the difference between rounding and not rounding the unit rate
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I oh know they can get it wrong, believe me I used to be an EON customer! But they wouldn't consistently just slighlty over charge like that, it will be a rounding difference.0
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