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Are consumer rights actually upheld by anyone?

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  • eskbanker
    eskbanker Posts: 37,181 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Just to clarify - went for chargeback and was successful but the concert ticket seller contested it due to T&C as above so the bank decided to refund the chargeback. I assume that if I am successful at County Court I should be able to restart the chargeback with the additional evidence.
    No, if you're successful at court then the court will order the merchant to pay you directly - you don't get a second go at chargeback but shouldn't need it anyway....
  • born_again
    born_again Posts: 20,458 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Just to clarify - went for chargeback and was successful but the concert ticket seller contested it due to T&C as above so the bank decided to refund the chargeback. I assume that if I am successful at County Court I should be able to restart the chargeback with the additional evidence.
    A chargeback can not be restarted. It is one chance salon.

    if you won at court, then they would tell retailer to refund.
    Life in the slow lane
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