Are consumer rights actually upheld by anyone?

eskbanker

Fuzzykitten said:

Just to clarify - went for chargeback and was successful but the concert ticket seller contested it due to T&C as above so the bank decided to refund the chargeback. I assume that if I am successful at County Court I should be able to restart the chargeback with the additional evidence.

No, if you're successful at court then the court will order the merchant to pay you directly - you don't get a second go at chargeback but shouldn't need it anyway....

born_again

Fuzzykitten said:

Just to clarify - went for chargeback and was successful but the concert ticket seller contested it due to T&C as above so the bank decided to refund the chargeback. I assume that if I am successful at County Court I should be able to restart the chargeback with the additional evidence.

A chargeback can not be restarted. It is one chance salon.

if you won at court, then they would tell retailer to refund.