BBC website log in and/or not remembering cookies?

When I try to access the BBC news webpage via my Windows 10 PC it always opens on the BBC log in page for my account. My PC is set to remember BBC cookies when I close down bnut I do not actively log out of my BBC account, I just exit the internet.

When I access BBC news on my (Android) phone it opens the news page without requiring me to log into my BBC account.

When I access BBC iplayer on my ("smart") TV I don't have to log into my BBC account presumably because (I think) I have never logged out on my TV.

can anyone suggest where I have gone wrong? 
As a recent convert to "smart" phones could it be that I have mucked up "synchronisation" as frankly I had no idea what that meant so ticked yes only phone but have not changed anything on my PC?

Comments

  • HillStreetBlues
    HillStreetBlues Posts: 5,501 Forumite
    1,000 Posts Third Anniversary Homepage Hero Photogenic
    When I try to access the BBC news webpage via my Windows 10 PC it always opens on the BBC log in page for my account. My PC is set to remember BBC cookies when I close down bnut I do not actively log out of my BBC account, I just exit the internet.

    When I access BBC news on my (Android) phone it opens the news page without requiring me to log into my BBC account.

    When I access BBC iplayer on my ("smart") TV I don't have to log into my BBC account presumably because (I think) I have never logged out on my TV.

    can anyone suggest where I have gone wrong? 
    As a recent convert to "smart" phones could it be that I have mucked up "synchronisation" as frankly I had no idea what that meant so ticked yes only phone but have not changed anything on my PC?
    What do other website such as MSE do when closing your browser and then returning.
    Let's Be Careful Out There
  • FarmerHorse
    FarmerHorse Posts: 28 Forumite
    Second Anniversary 10 Posts
    Are you using the same browser each time you go to the BBC site? It’s the browser not the website that sets the cookie and Chrome won’t read Edge cookies etc.

    Are you viewing in Private mode? Cookies won’t stick in Private mode.
  • twopenny
    twopenny Posts: 7,094 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Have you ever used the Account Page to log in?

    BBC are always suggesting that I 'log in' for the news and bbc sounds but you don't have to for either of those.
    If you have once logged in it could be that it's become attached somehow.

    I take it you've checked through your cookies to see if it's there.

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  • Bookworm105
    Bookworm105 Posts: 2,016 Forumite
    1,000 Posts First Anniversary Name Dropper
     twopenny said:
    Have you ever used the Account Page to log in?

    BBC are always suggesting that I 'log in' for the news and bbc sounds but you don't have to for either of those.
    If you have once logged in it could be that it's become attached somehow.

    I take it you've checked through your cookies to see if it's there.
    thanks, I will put it down to a BBC idiosyncrasy and live with it. It is probable I logged in on the BBC "home" page when setting up my TV
    All other websites operate correctly (Edge browser)

    I do wonder if it is because I have lost track of which Microsoft account I am working "inside of" when on PC or phone?
     I think they are probably different ones, but that would not explain why only the BBC cookie fails to remember yet the others work OK, see extract from PC settings:

  • bob2302
    bob2302 Posts: 525 Forumite
    500 Posts Second Anniversary Name Dropper
    I'm wondering if your entry for www.bbc.co.uk also applies to bbc.co.uk.
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