RBS Mobile App Card Reveal feature

GRANDMAMEG

Just loaded the mobile app cos I was told on the phone (by RBS) that it would enable me to find details of my (lost) debit card. The blurb says I need to choose "Card Reveal Feature". I cannot find my way to this and all googling has drawn a blank.

I need the card to make an urgent online transaction and can't find it. I am 100% certain it is in my study which is in the middle of being redecorated. Not got time to order a new card.

Can anyone help?

Middle_of_the_Road

Click on your current account, then manage cards,
third on the list...See card details 

GRANDMAMEG

Thanks *Middle of the Road* but no "Card details" on the list. I have Card freeze, Card payments controls, Lost, stolen or replace card" and a couple of others. None of them lead to anything saying card details. There is a pic of the card at the top showing the last four digits which I recognise as correct.

HillStreetBlues

It's a security feature  the app needs to be installed for a certain length of time (dunno the length thou) before you're able to see card details.

GRANDMAMEG

That seems likely as it keeps telling me it is still performing checks and to try again later. Will do that for now.