Tulo Energy

Nikiya

Hello,

This company would be the best price in our case for dual fuel (despite being a variable tariff).
However, I did not find them customer friendly.

There is no phone for prospective clients and their ¨chat¨ is not manned or even a chatbot (not that I like the latter anyway but better than nothing). 

I had two questions. Only one was answered by mail, two days later.
I replied by reiterating my second question. That was yesterday, and still waiting.

Have you/are you using this company? Would you recommend it?
I did find some comments here from 2023.
Would like some current feedback.

Thanks!

QrizB

This thread is probably the most useful:

https://forums.moneysavingexpert.com/discussion/6459681/tulo-energy-uk-cheapest-energy

They're a tiny supplier, run by some of the same people that ran "innovative" suppliers like Neon Reef back prior to the 2021 energy price crunch when they all went bust.

It'll probably be OK but try not to carry a credit balance with them. If they let you pay monthly in arrears by DD, choose that option.