Why won't my bank let me turn my current account into a joint account?

Rob5342

maxximus75 said:

Even after death I believe the account will still pay existing direct debits etc?

The account will still be operational and pay direct debits etc, bit whoever is dealing with the estate should close the account quite quickly. If it's a joint account then it can stay open wiyh just the deceased persons name being taken off ot. 

born_again

maxximus75 said:

It could be because the type of account and they may not be able to change it into a joint.  

If it’s an old account t then this can certainly be the case.

Even after death I believe the account will still pay existing direct debits etc?

Depend on banks. Some freeze account on being notified of death. 

retiredbanker1

I think a lot of what the OP has suffered is instructions from higher management not to book interviews with customers that do not ''pay''.
By that I mean making an existing account joint = 0 sales points.
Open a new joint account = loads of sales points with the added opportunity of cross selling such as a paid for account, overdraft facility, Home insurance and Credit cards etc etc =mega sales points!

This is the way banks work now - when you need help they route you to a phone service from somebody working from home.