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Need Advice On an Universal Credit Payment
acharris
Posts: 88
Forumite
Hi all, need some advice. I have been claiming Carer's Allowance and UC for the last 6 years and everything have been smooth sailing with regards to payment. Usually UC deduct £359 from my UC amount for my Carer's Allowance and they have done this without fail. Had a note last week in my journal as I do every February saying I am claiming Carer's Allowance.
Payment went in the bank today and they haven't deducted the £359 of my Carer's Allowance, so I had the full amount paid into my bank. Before any assumes I am going to defraud them, I know it is a mistake so I have kept the amount to 1 side so I don't spend it, but I was wondering how they go about reclaiming the overpayment back? And also do I just leave a message in my UC journal about the mistake and wait for them to get back to me, as I would rather just pay back the £359 in one lump rather than have it deducted over the next few months from my UC.
Any help is appreciated. Thanks in advance for help
Payment went in the bank today and they haven't deducted the £359 of my Carer's Allowance, so I had the full amount paid into my bank. Before any assumes I am going to defraud them, I know it is a mistake so I have kept the amount to 1 side so I don't spend it, but I was wondering how they go about reclaiming the overpayment back? And also do I just leave a message in my UC journal about the mistake and wait for them to get back to me, as I would rather just pay back the £359 in one lump rather than have it deducted over the next few months from my UC.
Any help is appreciated. Thanks in advance for help
0
Comments
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You can add a note on your Journal, under Payment catagory.
You'll get a letter confirming the overpayment amount and repayment options. One of which is the DWP account you can send the lump sum to.
That is what I did when they messed up my ESA deduction.3 -
Thanks for the advice on how it works, appreciate it. Will do that today0
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