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How do you change from one Octopus fixed tariff to another Octopus fixed tariff?

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Comments

  • prowla
    prowla Posts: 14,244 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I did it recently and realised I'd jumped the gun and had triggered a move to the newer (higher) rate.
  • Kim_13
    Kim_13 Posts: 3,933 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Anyone else having problems with that link? The page just continually jumps and doesn’t load. Have tried multiple devices.
  • SnowMan
    SnowMan Posts: 3,842 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Kim_13 said:
    Anyone else having problems with that link? The page just continually jumps and doesn’t load. Have tried multiple devices.
    Yes I've had a problem with that link for many weeks, the page just flashes on and off and you can't do anything
    I came, I saw, I melted
  • Kim_13
    Kim_13 Posts: 3,933 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    SnowMan said:
    Kim_13 said:
    Anyone else having problems with that link? The page just continually jumps and doesn’t load. Have tried multiple devices.
    Yes I've had a problem with that link for many weeks, the page just flashes on and off and you can't do anything
    Good to know it’s not just me. Have since emailed them to ask and they have already actioned it.

    Possibly by design - fewer people will ditch and switch if they have to call/email to do it.
  • SnowMan
    SnowMan Posts: 3,842 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 27 November at 6:48AM
    Kim_13 said:
    SnowMan said:
    Kim_13 said:
    Anyone else having problems with that link? The page just continually jumps and doesn’t load. Have tried multiple devices.
    Yes I've had a problem with that link for many weeks, the page just flashes on and off and you can't do anything
    Good to know it’s not just me. Have since emailed them to ask and they have already actioned it.

    Possibly by design - fewer people will ditch and switch if they have to call/email to do it.

    At least when you do call there is a bare minimum of initial waffle and menu options to listen through and the call is answered straight away (from my 3 recent experiences) and all sorted in a few minutes from first picking up the phone.  
    I came, I saw, I melted
  • Sea_Shell
    Sea_Shell Posts: 10,129 Forumite
    Tenth Anniversary 1,000 Posts Photogenic Name Dropper
    Glad it wasn't just me having problems this morning.
    How's it going, AKA, Nutwatch? - 12 month spends to date = 2.60% of current retirement "pot" (as at end May 2025)
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