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FEDEX IMPORT DUTY Invoice

mrjermaineh · 2025-02-16 12:48:31

Hi all, I hope you can help me understand. I was sent some warranty parts free by an audio equipment company in Germany. It was very difficult to source in UK and due to this, they decided to send them free directly. The information shows the customs value as 22 euros on their paperwork and states they are a free of charge…

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sheramber Posts: 22,491 Forumite

27 May at 12:11PM
If you want to dispute the customs charges you need to do it with HMRC

https://www.gov.uk/goods-sent-from-abroad/tax-and-duty

If you’re charged too much or return your goods
Ask for a refund of VAT or Customs Duty if you:
return your goods
think you’ve been charged too much
Download and fill in:
form BOR 286 if Royal Mail or Parcelforce delivered the goods
form C285 if a courier or freight company delivered the goods
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