HSBC Rate notification wrong

MX5huggy

My children have both received this letter tell me I’m not going mad but it is wrong.


You get the 5% up to £3000 and the 1.5/1.75 after £3000
https://www.hsbc.co.uk/savings/products/mysavings/

masonic

Would be popular around these parts if it were that way around!

MX5huggy

masonic said:

Would be popular around these parts if it were that way around!

Do you think I should go all in then and take them to court? 

masonic

Haha, I think they will be issuing a correction in fairly short order.

allegro120

MX5huggy said:

masonic said:

Would be popular around these parts if it were that way around!

Do you think I should go all in then and take them to court? 

That would be an expensive and time consuming project   Reporting this discrepancy to HSBC could be helpful.

subjecttocontract

Making mistakes is what being human is all about.....and we all do it. It just goes to show that, rather unexpectedly, HSBC are almost human.

MX5huggy

It’s taken 11 days but the party is over. Interestingly the date of the rate change has moved forward 12 days. 

jimjames

MX5huggy said:

It’s taken 11 days but the party is over. Interestingly the date of the rate change has moved forward 12 days. 

I wonder if that means they'll pay 5% for that 12 day period? Assume that the date moving forward is because they have to give however many days notice